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Carnival breach may put your travel data at risk

Fri, 05 Jun 2026 07:12:54 -0400

Carnival Corporation has confirmed a data breach affecting nearly 6 million people, and the fallout could reach travelers who may not think of themselves as Carnival customers.

The company says the incident involved a social engineering attack on a single user account. In other words, someone fooled an employee and gained access to part of Carnival's IT system.

For cruise customers, the real concern starts after the breach. Stolen personal details can help scammers write messages that feel far more believable. Here is what may have been exposed, what Have I Been Pwned found in the leaked data and what you can do now to protect yourself.

MAJOR CRUISE LINE HACK EXPOSES SENSITIVE DATA OF NEARLY 6 MILLION TRAVELERS

Carnival Corporation says the breach began with a social engineering attack on a single user account. An unauthorized actor gained access to a limited part of the company's IT system. Carnival says it immediately blocked the activity, brought in third-party security experts and alerted law enforcement.

A Carnival Corporation spokesperson told CyberGuy,

"In April, we identified unauthorized access to a limited part of our IT system caused by a social engineering attack on a single user account. We immediately blocked the activity, engaged third-party security experts and alerted law enforcement. Our investigation found certain personal information was illegally accessed. We're notifying affected individuals and deeply regret any concern this causes. Protecting the privacy and security of personal data is a priority for us and we've added new layers of security and monitoring on top of the comprehensive protections already in place. We'll also continue advancing our defenses against evolving threats."

State breach reporting shows 5,995,277 people were affected. Carnival says the impacted data varies by individual. However, the company says the information known to be involved includes names, addresses, email addresses, phone numbers, dates of birth and government-issued identification numbers, such as driver's license numbers and passport numbers.

Have I Been Pwned also analyzed the data published by ShinyHunters and said it contained 8.7 million records with 7.5 million unique email addresses. That data appeared tied to Holland America's Mariner Society loyalty program and included names, dates of birth, email addresses, genders, geographic locations, salutations and loyalty program details.

That means this breach could affect you even if you think of yourself as a Holland America customer, not a Carnival customer. Even without a credit card number, this type of data can create problems. Criminals can use it to build fake emails, texts and calls that sound like they came from a real cruise brand. For example, a scammer could mention loyalty points, an upcoming trip, a refund or a cabin upgrade. That one familiar detail may be enough to get you to click.

Carnival has not publicly confirmed that ShinyHunters carried out the attack. However, the extortion gang claimed responsibility in April 2026 and said it stole millions of records and internal corporate data.

ShinyHunters has also been tied to broader data theft and extortion activity involving Salesforce customers. The group often pressures companies by threatening to leak or sell stolen information.

The FBI has warned victims not to pay ransom demands from the group. Paying does not guarantee stolen data will be deleted. It also does not stop criminals from trying to extort victims again.

For you, the concern is what happens next. Once your data leaks, scammers may try to use it in emails, texts or calls that sound more believable than the usual junk.

Travel scams work because they catch you when you are excited, rushed or distracted. Maybe you booked a cruise years ago. Maybe you joined a loyalty program and forgot about it. Maybe you sailed with Holland America, Princess Cruises or another Carnival-owned brand. That old account can still have value to criminals.

Carnival has also dealt with several cybersecurity incidents before. The company disclosed breaches in March 2020 and June 2021 after attackers accessed employee email accounts. Ransomware incidents in August 2020 and December 2020 also exposed personal information tied to Carnival customers and employees.

That history does not mean every Carnival customer will face fraud. But it does show why old travel accounts deserve attention. A loyalty account can reveal more than points. It can connect your name, email, birthday, travel history and brand preferences.

That gives scammers more ways to sound convincing. A fake email may claim your loyalty points are expiring. A text may say you qualify for a refund. A caller may say your account needs verification. Those tricks can lead to stolen passwords, malware, fake payment pages or identity theft attempts.

HOW TO PROTECT YOUR ONLINE PRIVACY AND SECURITY ON YOUR NEXT CRUISE VACATION

If you receive a Carnival breach notice, read it closely so you know what information may have been involved. Some impacted data may include government-issued identification numbers, so take these steps to lock down your accounts, spot fake cruise messages and reduce the chances that scammers can use your personal details against you.

Carnival says it is offering eligible U.S. individuals two years of complimentary credit monitoring. If you receive a notice, use the contact details in that notice or Carnival's official breach webpage. Do not trust random links in emails, texts or search ads claiming to help you enroll.

Go directly to the official website or app. Do not click a link from an email or text. Use a strong, unique password for every travel account. A password manager can help you create and store better passwords. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

Two-factor authentication (2FA) adds another layer of protection. Even if someone steals your password, they still need a second approval. Use an authentication app when possible. Text codes help, but they can be weaker if a scammer tries a SIM swap attack.

Be suspicious of messages about refunds, loyalty points, upgrades, cancellations or account verification. Scammers love urgent wording. They want you to click before you think. Instead, go straight to the company's website or app. Check your account there.

A data removal service will not undo the Carnival breach. However, it can help remove your personal information from data broker and people-search sites. That can make it harder for scammers to combine leaked breach data with your home address, phone number, relatives' names or other details found online. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Breaches often lead to phishing emails with dangerous links or attachments. Strong antivirus protection can help block malicious websites, scam pages and malware before they do damage. Also, keep your phone, tablet and computer updated. Security updates close holes that criminals try to exploit. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com.

If someone calls and claims to represent a cruise line, do not give out your date of birth, payment details or login codes. Hang up and call the company using a number from its official website.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

Check your statements for charges you do not recognize. Small test charges can show up before larger fraud attempts. Report suspicious activity right away. Many banks also let you lock a card from the app while you investigate.

A credit freeze can block criminals from opening new credit accounts in your name. You can freeze your credit for free with Equifax, Experian and TransUnion. You can also lift the freeze when you need to apply for credit.

Check your credit reports for accounts, addresses or inquiries you do not recognize. You can get free weekly credit reports from the three major credit bureaus at AnnualCreditReport.com.

Because Carnival says some impacted data may include driver's license or passport numbers, be extra cautious with messages asking you to "verify" your identity. Do not upload a photo of your ID through a link in an email or text. Go directly to the official company, bank or government website instead.

Identity theft protection can help monitor your personal information, credit files and financial activity for warning signs of fraud. Some plans also include breach or dark web monitoring, which can alert you if your email address or other personal details appear in known leaks. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com

Keep a copy of any notice you receive from Carnival. It may explain what information was involved and what support the company offers. Be careful with fake settlement or claim websites. Scammers often create lookalike pages after major breaches.

The Carnival data breach shows why travel accounts need the same care as banking, shopping and email accounts. A cruise may last a week, but the data you shared can stick around for years. Take a few minutes now to tighten your accounts. Change reused passwords, watch for cruise-themed scams and consider freezing your credit if you want stronger protection.

Have travel companies earned enough trust to keep collecting so much personal data, or should loyalty programs start asking for far less? Let us know by writing to us at Cyberguy.com.

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Will a four-armed robot replace astronauts in space?

Fri, 05 Jun 2026 06:00:42 -0400

Space changes the rules for almost everything, including how a robot should move. On Earth, legs help us stand, balance and walk across a room. In microgravity, those same legs lose much of their purpose.

That is why Orbit Robotics, an academic spinout from ETH Zurich, took a different approach with Helios. The robot was built with four arms so it can grip, brace and work inside a spacecraft. Two arms can hold on while the other two handle tools, cargo and equipment.

It is a smart design for a place where floating is easy and staying steady is the real challenge. Here is how Helios works and why it could change the way astronauts get help in orbit.

IS THIS SPACE CAPSULE HOW WE WILL LIVE AND WORK IN ORBIT IN THE FUTURE?

Helios uses two pairs of arms with different jobs. One pair can anchor the robot to interior surfaces. The other pair can handle tools, unload cargo, move equipment or perform other work inside a spacecraft.

That setup is important because stability and work need to happen at the same time in orbit. A floating robot cannot casually plant its feet, bend over and pick something up. It needs to hold on while it works.

That is where Helios makes sense. Two arms can keep it steady while the other two get the job done. In microgravity, legs become extra hardware unless they can grip, brace or manipulate objects. Helios skips that problem by turning the whole body into a tool for movement and work.

Orbit Robotics says Helios uses a tendon-driven system. Instead of placing motors at every joint, the robot keeps many of those motors closer to the shoulders. Cables and pulleys then transmit force through the arms.

That design can reduce weight at the ends of the limbs. In space, heavy limbs can create awkward movement. A robot also needs control, especially when it is holding cargo or tools near expensive equipment.

Helios also uses a rolling-contact elbow joint. That may sound like a tiny detail. In orbit, it can make a big difference. A sudden jerk could destabilize the robot. It could also send whatever the robot is carrying drifting across a spacecraft. Smooth movement becomes a safety feature.

Before Helios, the team built an earlier robot platform called IKARUS. That project helped test ideas such as teleoperation, imitation learning and dual-arm manipulation. In other words, IKARUS gave the team a way to learn how a robot could move, copy tasks and handle objects in a space-like setting.

Those lessons helped shape Helios. That is important because space hardware rarely gets a second chance. A robot designed for orbit has to be reliable, compact and useful in cramped conditions. It also has to behave predictably around humans. Helios builds on that earlier work with a body that better fits the environment.

QUADRUPED ROBOT PLAYS BADMINTON WITH YOU USING AI

Orbit Robotics says its mission is to free astronauts, not replace them. That sounds reassuring. It also makes practical sense. Astronauts are highly trained people doing some of the most expensive labor imaginable. Yet a major chunk of crew time aboard the International Space Station goes toward maintenance.

Some estimates put maintenance at roughly 35% of crew time. At an estimated $140,000 per astronaut-hour, basic logistics can become shockingly expensive. That means sorting supplies, moving equipment or handling routine work can carry a huge price tag. Helios does not need to be a genius to help. It needs to move through narrow corridors, stay stable without gravity and manipulate objects with care. That is the point of the design.

The first job for Helios appears focused on interior spacecraft work. That could include unloading cargo, helping manage supplies, moving gear and assisting with routine maintenance. Those jobs may sound boring. In orbit, boring tasks still take time, training and attention.

Over time, Orbit Robotics sees a broader role for robots like Helios. That could include satellite servicing. It could also include in-space construction as commercial stations and orbital habitats become more common.

If launch costs keep falling, more equipment will head into orbit. More hardware means more maintenance. More stations mean more logistics. That creates a clear opening for robots like Helios, built for space from the start.

Human spaceflight still captures the imagination. It always has. However, the human body has serious limits in space. Astronauts can face radiation exposure, bone loss, vision problems and cognitive effects linked to fluid shifts in the brain.

Those risks grow during longer missions. Robots do not need air, food, sleep or radiation protection in the same way humans do. They can also take risks that would be unacceptable for astronauts.

That does not make astronauts obsolete overnight. Still, it changes the conversation. If machines can handle more work in orbit, humans may spend less time on routine tasks and more time on science. That could mean more attention on research tied to aging, cancer treatments, organ bioprinting and other experiments that benefit from microgravity.

CHINA'S COMPACT HUMANOID ROBOT SHOWS OFF BALANCE AND FLIPS

If commercial space stations grow, they will need constant care. Cargo will need to be sorted. Equipment will need to be moved. Structures may need inspection or repair. Satellites may need servicing. Future habitats may need robots that can assemble, maintain and adapt.

That is where a machine like Helios becomes more than a cool prototype. It could become part of the labor force that keeps space infrastructure running.

The big question is whether humans remain at the center of that work or move into a more selective role. We may still send astronauts into orbit, but their jobs could change dramatically.

Instead of doing every task by hand, they may supervise robots built for a place where the human body struggles.

Engineers are starting to design machines for specific environments instead of forcing them into human-shaped bodies. That shift could affect more than space exploration.

On Earth, robots already work in warehouses, factories, hospitals and disaster zones. In each case, the best design may not look human. It may look strange, specialized and a little unsettling.

Helios shows why that can be a good thing. A robot built for its environment can work more efficiently. It can also take on risky jobs and help humans focus on work that needs judgment, creativity or science training.

For space, that could mean safer missions. It could also mean fewer astronauts spending precious hours on routine maintenance.

Helios stands out because it was built for the place it is meant to work. In orbit, walking offers very little help. Gripping, bracing and handling equipment become much more important. That is what makes the four-armed design so practical. It gives the robot a way to hold on while it works, which is exactly what astronauts need in microgravity. Orbit Robotics says Helios is meant to help astronauts, not replace them. Still, this robot raises a bigger question. As machines grow more capable, they could take on more of the risky and repetitive work beyond Earth. That could give astronauts more time for science, discovery and decisions that need human judgment. It could also change how we think about sending people into space in the first place.

Would you rather see astronauts doing the work in orbit, or robots taking over the risky stuff? Let us know by writing to us at Cyberguy.com

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Charter breach warning: What customers should know

Thu, 04 Jun 2026 12:00:44 -0400

A phone call may have opened the door to a major telecom security scare involving Charter Communications, the company behind Spectrum. Charter is one of the largest broadband and cable providers in the United States, serving more than 32 million customers across more than 40 states with internet, cable TV, mobile and phone service.

The company has confirmed a cybersecurity incident after the ransomware group ShinyHunters listed it on a leak site. Charter says the most sensitive customer information was not released. However, the hackers claim they stole millions of records, which means customers should stay alert for scams that may follow.

TRANSUNION BECOMES LATEST VICTIM IN MAJOR WAVE OF SALESFORCE-LINKED CYBERATTACKS, 4.4M AMERICANS AFFECTED

The incident became public after ShinyHunters added Charter to its data leak site. The ransomware group claimed it breached the company's systems and threatened to release stolen data unless a ransom was paid.

Charter has confirmed it is aware of the situation. The company says it is following security protocols and working with authorities. CyberGuy reached out to Charter for comment. A Charter spokesperson provided this statement:

"We are aware of the situation, following our security protocols and are working with appropriate authorities. Only sales tools used to manage current, past and prospective Business customers were impacted; no CPNI or sensitive PI was released by the threat actor."

In other words, Charter says the breach affected sales tools used for current, past and prospective business customers. The company also says hackers did not release sensitive personal information or private telecom account data. Private telecom account data can include details tied to someone's service, account activity or communication services. For customers, the key point is this: Charter says the incident was limited. The hackers are making a much broader claim.

ShinyHunters claims the attack happened on April 1, 2026. The group says it used a voice phishing scam, also known as vishing, to get inside.

A vishing attack usually starts with a phone call. The attacker pretends to be someone trustworthy, often IT support, customer service or a security employee. Then the scammer tries to pressure the person into approving access, sharing a code or opening a company system.

According to ShinyHunters, the attackers obtained access to a Microsoft Entra account belonging to an employee. Microsoft Entra helps companies manage employee logins and access. From there, the group claims it accessed Charter's Salesforce system. ShinyHunters says it pulled customer names, email addresses, home addresses, phone numbers, phone types, plan information and support ticket data.

The group also claims some private telecom account data was stolen. Charter denies that sensitive personal information or private telecom account data was released. That gap between Charter's statement and the hackers' claims is why customers should pay attention.

1 CLICK COST A FATHER $4 MILLION IN BITCOIN TO VISHING SCAMMERS

Even if the most sensitive information was not released, exposed contact details can still create problems. Scammers can use names, email addresses, phone numbers, addresses and service details to make fake messages feel more believable. They may pretend to be Charter, Spectrum, billing support or technical support.

A scammer might claim your account needs verification. They could warn that your service will be disconnected. They may also offer a fake refund or ask you to update your payment information. That is where customers can get caught off guard.

The scam may sound more believable if the person already knows your provider or account details. That does not mean you should panic. It does mean you should slow down before clicking, replying or sharing anything.

This incident also shows why companies need to take phone-based attacks seriously. Hackers no longer need to rely only on malicious emails. Sometimes, they call an employee and talk their way into a system.

Companies should train workers to verify unexpected support calls. They should also limit employee access, monitor unusual logins and use stronger sign-in protections for cloud tools.

Salesforce, Microsoft Entra and other business platforms can hold valuable customer information. That makes them attractive targets. A convincing phone call should never be enough to open the door.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

You may not control what happens inside a company's systems, but you can control how quickly you react to suspicious calls, texts, emails and account changes.

Be careful with unexpected calls, texts or emails claiming to come from Charter or Spectrum. Do not click links in surprise messages. Instead, open the official Spectrum app or type the company's website into your browser.

Never give a one-time login code to someone who calls you. Scammers often ask for these codes because they are trying to break into your account. A real support agent should not need you to read that code out loud.

If you have a Spectrum account, change your password. Use a strong password that you do not use anywhere else. A password manager can help you create and save stronger passwords without having to remember each one. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

Log in through the official Spectrum website or app. Review your email address, phone number, billing information and account settings. If anything looks strange, contact Spectrum directly through a verified number.

Scammers may use breach news to send fake payment warnings. They might say your card failed or that your account will be suspended. Do not pay through a link in a text or email. Go directly to your account instead.

If someone calls claiming to be from Charter or Spectrum, do not rely on caller ID. Scammers can spoof real company numbers. Let the call go to voicemail. Then call back using a number from your bill or the official website.

Install strong antivirus software on your devices. It can help detect malicious links, fake websites, malware and other online threats. That extra layer helps if you accidentally click something risky. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

A data removal service can help reduce how much of your personal information appears on people-search sites and data broker databases. After a breach, scammers often combine leaked information with public records. The less they can find about you online, the harder it becomes to make a scam feel personal. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

If your personal information appears in a breach, identity theft protection can help you spot suspicious activity faster. Some services monitor the dark web, alert you to possible misuse and help with recovery steps. You can also check your credit reports and consider a credit freeze if you are worried about identity theft. See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

The Charter data breach story comes down to two very different claims. Charter says the incident affected sales tools for business customers and that hackers did not release sensitive personal or private telecom account information. ShinyHunters claims it stole millions of records with customer details. Until more facts come out, the safest move is to stay alert. Check your account, avoid surprise links and be careful with anyone who calls claiming to be from Charter or Spectrum. Even basic contact information can help a scammer sound more convincing.

Should companies do more to protect your data from phone-based attacks before one employee mistake turns into a breach? Let us know by writing to us at CyberGuy.com.

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Are humanoid robots now coming for retail jobs?

Thu, 04 Jun 2026 07:58:23 -0400

Humanoid robots just got another real job. This time, they are clocking in behind the scenes at a major retail operation. Figure AI has signed a commercial agreement with Catalyst Brands. That is the company behind JCPenney, Aéropostale, Brooks Brothers, Eddie Bauer, Lucky Brand and Nautica.

The first rollout begins at Catalyst's Reno, Nevada Distribution Logistics Center. So, no, these robots are not greeting shoppers or folding jeans in the store aisle. At least not yet.

For now, they are heading into warehouse and supply chain work. Still, the announcement has some people worried. Many see humanoid robots entering a workplace and immediately wonder what happens to human jobs. That concern is fair.

THE AI-POWERED ROBOT ARMY THAT PACKS YOUR GROCERIES IN MINUTES

Catalyst Brands says Figure's humanoid robots will help with supply chain work. The companies say the robots will focus on repetitive, physically demanding sorting and packing tasks. In other words, this starts with warehouse work that can wear people down over time. The robots will first assist with Catalyst's Joey Pouch sorting system in Reno. That system helps with computerized induction, sorting and packing inside the facility. Catalyst says the Reno site also underwent a $40 million infrastructure update in 2024.

"As we invest in and scale our portfolio, this collaboration with Figure shows how emerging technologies can modernize our operations while strengthening our workforce," said Marc Rosen, CEO of Catalyst Brands. "When we automate routine tasks, our associates can focus on higher-value work and better serve our customers across all our brands."

So, this is happening behind the scenes in the warehouse, not on the store floor. That detail is important, especially because some online reactions made it sound like robots were already headed into retail stores. The announcement points to warehouse operations first. Still, warehouse jobs are real jobs. That is why this deal is getting so much attention.

Catalyst Brands owns several major retail brands and operates a large retail network. Figure AI also describes this as a step toward deploying humanoid robots at scale, even though it has not said how many robots will be used.

There is also a financial connection behind the scenes. Brookfield is an investor in Figure AI and also has a stake in Catalyst Brands. Figure says this is the first commercial bridge between Figure and a Brookfield portfolio company.

If the robots perform well in Reno, the companies could look for more ways to use them across the business.

AI LAYOFFS MAY BE BACKFIRING ON COMPANIES

The announcement leaves out several key details. We do not know how many robots Figure AI will deploy. We do not know the exact start date. We also do not know whether Catalyst is buying the robots, leasing them or using a robots-as-a-service model. The companies have also not said how many human roles could change because of the rollout.

Figure AI says the robots are being integrated into Catalyst's distribution facility and will focus on physically demanding work. However, the release does not spell out the exact jobs the robots will handle day to day.

That missing information gives people room to worry. It also gives people room to guess. And online, people did both. Some thought humanoid robots were coming straight into stores. Others focused on the bigger fear, which is that robots could take over jobs that people depend on.

The fear around this deal goes beyond one company. Workers have already watched companies use AI to cut costs, slow hiring and reorganize teams. Now, physical robots are entering spaces where people lift, sort, pack and move products. That feels different.

Figure AI and Catalyst say the robots can handle routine tasks and help associates shift toward higher-value work. That sounds promising. However, workers may hear a very different message. They may wonder who gets retrained. They may also wonder who gets replaced. Companies cannot brush off those concerns. If humanoid robots are coming into more workplaces, workers deserve clear answers.

JOBS THAT ARE MOST AT RISK FROM AI, ACCORDING TO MICROSOFT

Warehouse work can be tough on the body. People lift boxes, move products, repeat the same motions and race to keep up when orders spike. That is why retail companies are looking hard at automation.

Figure's pitch is that humanoid robots can fit into places already built for people. They do not need a warehouse rebuilt from scratch. In theory, they can step into certain jobs and help with repetitive work.

For a retailer, that could mean products move faster, and workers face less physical strain. It could also help during busy shopping seasons, when distribution centers get slammed.

The next big signal will be whether Catalyst expands the robot program beyond Reno. A small rollout may be a learning test. A wider deployment would point to a much larger shift in how retailers move products.

Watch for details on robot count, job duties and worker impact. Those specifics will tell us more than anything else. Also, pay attention to how companies talk about employees. If they say robots will help workers move into better roles, they should explain exactly how that will happen. Workers deserve more than buzzwords.

These robots may start in a warehouse, but the ripple effect could eventually reach workers, shoppers and prices.

For shoppers, the upside is easy to see. If robots help move products faster, stores may have fewer empty shelves. Online orders could also move through warehouses more quickly.

For workers, it gets more complicated. Companies often say robots will take over the hardest tasks so people can move into better roles. That sounds good, but workers need more than a promise. They need training. They need clear answers. They also need to know whether a robot is there to help them or replace them.

And for the rest of us, this raises a bigger question. Are we comfortable with retailers using humanoid robots if it makes shopping faster or cheaper? Or do we want companies to prove that people are still part of the plan?

Figure AI's deal with Catalyst Brands shows how quickly humanoid robots are entering our workplaces. For now, these robots are starting in a distribution center. They are not walking through the aisles at JCPenney. That distinction is important. Still, the bigger concern remains. People want to know whether these machines will help workers or slowly push them aside. Automation can reduce hard physical work. It can also create real fear when companies avoid direct answers. Humanoid robots may soon become a normal part of warehouse operations for retailers. The real test will be whether companies use them in a way that helps people, instead of treating people like a cost to cut.

Would you shop with a retailer that uses humanoid robots in its warehouses, or would that make you think twice? Let us know by writing to us at CyberGuy.com.

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Dark web monitoring: does it put your data at risk?

Wed, 03 Jun 2026 10:23:37 -0400

You hear the phrase "dark web monitoring," and it can feel unsettling. If a company is scanning shady corners of the internet for your information, are they exposing you even more?

That question comes up often. In fact, Joyce from Florida wrote in with a concern many people share:

"When companies scan the dark web for your data, doesn't that put you at risk? Your information is now out there. Please explain what that really means." Joyce, Fanning Springs, Fla.

Joyce, great question. A lot of people assume these services are pushing your data somewhere new. That isn’t what is happening. The short answer is simple. No, dark web monitoring does not put your information at risk. Let's walk through what is really going on.

WHAT REALLY HAPPENS ON THE DARK WEB, AND HOW TO STAY SAFE

These services are not uploading your data anywhere. They are not spreading your information.

Instead, they are:

Here is the key point to understand. Your information is already out there before they ever find it.

The simple answer is no. Think of it like checking if your stolen credit card is being used. No one is putting your card out there.

A monitoring service watches for signs that your data is already in use, so you can shut it down quickly.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

Reputable services use secure methods to check for your data. They are designed to protect your information during the process.

These include:

They are not:

That distinction matters. They are observers, not participants.

While the concept itself is safe, the provider you choose matters. There can be a risk if:

That is why it is important to stick with well-known providers that have a strong track record.

BE AWARE OF EXTORTION SCAM EMAILS CLAIMING YOUR DATA IS STOLEN

Without monitoring, you might never know your data was exposed. That means:

With monitoring, you get an early warning. That gives you time to change passwords, lock accounts and stop fraud before it spreads. In many cases, that early alert is the difference between a close call and a major financial hit.

Even with monitoring, you should take simple steps to protect yourself.

Use a data removal service to reduce your exposure over time. A data removal service works to remove your personal data from data broker sites. That reduces how much of your information is circulating online in the first place. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Choose an identity theft protection service with strong security practices and clear privacy policies. They monitor your personal information and alert you quickly if it appears in breaches or suspicious activity. They also include identity theft protection tools in one place. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com

If you get a breach alert, change your password right away. Avoid reusing passwords across accounts. A password manager can help. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com

THE ONE THING SCAMMERS CHECK BEFORE TARGETING YOU ONLINE

Two-factor authentication (2FA) adds an extra layer of protection, even if your password is compromised.

A credit freeze can stop criminals from opening new accounts in your name without your approval.

Check your bank and credit card statements often to catch suspicious activity early.

Dark web monitoring does not expose your data. It checks whether your data has already been exposed. Think of it as a radar system. It scans for danger so you can respond before things get worse. In a world where data breaches are common, that kind of early warning can make all the difference.

If your personal data was already out there right now, would you want to know or stay in the dark? Let us know by writing to us at Cyberguy.com

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Could your Samsung phone replace your passport?

Wed, 03 Jun 2026 06:46:24 -0400

Anyone who travels a lot knows the moment. You reach the TSA line, your bag slides off your shoulder, your boarding pass is somewhere on your phone and your passport somehow sinks to the bottom of your carry-on. Samsung wants to make that routine less annoying.

The company has partnered with CLEAR to launch Samsung ID with CLEAR, a free digital ID inside Samsung Wallet. It uses information from a U.S. passport and lets eligible Galaxy users verify their identity at more than 250 TSA checkpoints that support digital IDs.

That sounds incredibly convenient. Still, this new feature also raises a bigger question. How much of your identity should live inside one app on your phone?

If you use an iPhone, we break down Apple’s version here.

GOOGLE CHROME AUTOFILL NOW HANDLES IDS

Samsung ID with CLEAR is a mobile digital ID stored in Samsung Wallet. It is backed by information from your U.S. passport and verified by CLEAR.

Once approved, you can use it at supported TSA checkpoints by presenting your phone instead of digging out your physical ID. Samsung says travelers can present the ID with a tap or QR scan.

That could make a real difference when you are juggling a carry-on, laptop bag, coffee and impatient travelers behind you.

Woncheol Chai, EVP and Head of Digital Wallet Team, Mobile eXperience Business at Samsung Electronics, said the feature is designed to make airport travel and identity verification "easier and frictionless" for users.

However, this feature does not mean you should leave your passport or REAL ID-compliant document at home. Keep a physical ID with you in case TSA needs it or a checkpoint does not support digital ID verification.

Right now, Samsung ID with CLEAR has a few important limits. Samsung says the feature is available to U.S. passport holders and works only at select TSA checkpoints that support digital ID verification.

Samsung Wallet itself requires a compatible Samsung smartphone, Android 9.0 or higher and a Samsung account. However, availability can still depend on your phone, airport and TSA reader support.

That means you should not assume every TSA lane will accept it. Look for a supported digital ID checkpoint before relying on your Galaxy phone.

1 BILLION IDENTITY RECORDS EXPOSED IN ID VERIFICATION DATA LEAK

Here's how Samsung says you can add Samsung ID with CLEAR to Samsung Wallet:

CLEAR verifies U.S. passports added to Samsung Wallet, then Samsung Wallet stores the digital ID on your phone.

Once your Samsung ID with CLEAR is approved, you can use it at supported TSA checkpoints. Samsung and CLEAR say travelers can present the ID with a tap or QR scan.

That means you may be able to keep your physical passport in your bag while moving through airport security. Still, Samsung notes the feature only works at select TSA checkpoints with compatible TSA reader machines. A boarding pass may also still be required for ID verification at the checkpoint.

So, the smart move is simple. Use the phone for convenience, but keep your backup ID close.

BIOMETRIC IRIS SCANNING LAUNCHES IN US CITIES FOR DIGITAL IDENTITY

Samsung says Samsung Wallet now supports passports, travel, age 21+ checks and other government use cases through this CLEAR integration. The company also says Samsung ID with CLEAR can be used at select sporting arenas, including BMO Stadium in Los Angeles.

Samsung isn’t the only tech company moving in this direction. Apple Wallet and Google Wallet also support passport-based digital IDs for domestic TSA checks at select airports. The difference here is that Samsung's version uses CLEAR for identity verification and places the credential inside Samsung Wallet.

That could make venue entry and age checks faster. Instead of handing over your driver's license or passport, you may be able to verify from your phone.

This is where the bigger digital wallet race gets interesting. Your phone already stores payment cards, tickets, boarding passes, keys and loyalty cards. Now identity is becoming part of that same experience.

Samsung says Samsung ID with CLEAR requires fingerprint or PIN access. The company also says Samsung Knox helps secure the digital ID on Galaxy devices and that ID information is encrypted directly on the device.

That should give users some confidence. However, convenience always comes with tradeoffs.

A digital ID can reduce how often you pull out your passport. It can also lower the odds of leaving your ID behind at a checkpoint, bar or stadium counter.

At the same time, your phone becomes even more important. If it gets lost, damaged, locked or drained, you need another way to prove who you are.

Settings may vary depending on your Android phone’s manufacturer

Before adding your passport to Samsung Wallet, update your phone and Samsung Wallet app. On your Galaxy phone, go to Settings → Software update → Download and install. To update Samsung Wallet, open the Galaxy Store or Google Play Store → search Samsung Wallet → tap Update if one is available.

Also, make sure your Samsung account has strong protection. Go to Settings → tap your Samsung account name at the top → Security and privacy → Two-step verification and make sure it is turned on.

Use fingerprint authentication or a secure PIN. To check this, go to Settings → Security and privacy → Lock screen → Screen lock type, then choose a stronger unlock method. Avoid obvious PINs like birthdays, repeated numbers or your street address.

11 EASY WAYS TO PROTECT YOUR ONLINE PRIVACY IN 2025

You should also keep your physical passport or REAL ID-compliant document in a safe pocket of your bag. That gives you a fallback if a TSA reader is unavailable or your phone fails.

Finally, review what you store in Samsung Wallet. Open Samsung Wallet → tap All → review your cards, passes, IDs and keys. Digital wallets can be useful, but they should not become a messy drawer for every credential you own.

Samsung ID with CLEAR could make travel feel a little less frustrating. For frequent flyers, the appeal is obvious. Your phone is already in your hand, your bag is probably full and the TSA line rarely feels like the place to start searching for documents. Still, this is about more than airport convenience. The more your phone becomes your wallet, key ring, boarding pass and ID holder, the more you need to protect it like the center of your digital life. Digital IDs may soon feel normal. For now, Samsung ID with CLEAR looks useful, but your physical passport still deserves a safe spot in your bag.

Would you trust your phone enough to use it as your main ID at the airport, or does that feel like giving one device too much control over your life? Let us know by writing to us at Cyberguy.com

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Identity theft rarely announces itself: 6 signs you missed

Tue, 02 Jun 2026 13:00:12 -0400

By the time a debt collector calls or a lender rejects your loan, an identity thief may have been using your information for months. The warning signs often arrive much earlier.

They may show up as a small card charge, a strange IRS letter, a missing bill or an Explanation of Benefits for care you never received. Each one can look like routine mail or another account notice.

That is exactly what identity thieves count on. Here are 6 quiet signs of identity theft to check before the damage spreads.

WHY THAT $4 CHARGE ON YOUR STATEMENT COULD BE FRAUD

A charge of $4 or less on your card statement may look harmless. However, it can be a thief testing whether the card still works before making a bigger purchase.

The Federal Trade Commission logged 503,450 credit card fraud reports in the first three quarters of 2025. That made credit card fraud the most common identity theft category it tracks.

Small test charges can be easy to miss. So can the purchase that comes next. The median fraudulent transaction in 2025 was $100, the same as in 2024. A charge that size can blend into a busy statement.

Federal law caps cardholder liability at $50 if you file the dispute in writing within 60 days of the statement date. Many card issuers waive even that, but you still need to act quickly.

Missing mail can be more than an annoyance. It may mean someone filed a change-of-address request in your name and is collecting your rerouted mail.

The first warning sign is simple: the mail you normally receive stops showing up. That could include bank statements, tax forms, bills or medical notices.

Another red flag is a USPS Move Validation Letter for a change you did not request. USPS sends this letter to the old address within 10 business days of a change-of-address request.

You may also see a sudden wave of pre-approved credit offers from lenders you do not use. That can happen after a thief opens, or tries to open, an account in your name.

USPS has tightened identity checks for change-of-address requests, but criminals still target mailboxes, checks and personal documents. The FBI and Postal Inspection Service continue to warn that stolen mail fuels check fraud and identity theft.

An unexpected tax form can be a major warning sign. A 1099-K or W-2 from a company you never worked for may mean someone used your Social Security number to earn income.

That can create a tax problem for you. The IRS may treat the income as yours unless the form gets corrected. Employment-related identity theft reports to the FTC climbed 61% through the first three quarters of 2025 compared with the same period in 2021.

The IRS may also contact you before you spot the problem. Notice CP01E means someone used your Social Security number for employment. Letter 5071C asks you to verify your identity because the IRS flagged a tax return as suspicious.

Another red flag is an e-file rejection that says a return has already been filed in your name. That can mean a thief filed first and tried to steal your refund.

A new account on your credit report that you didn't open is a sign that someone is borrowing money in your name. A hard inquiry from a lender you never applied with means a thief tried. The lender pulled your credit; the inquiry stays on your report for two years, even if the application was denied.

An address on your file you don't recognize is where a thief is having your credit mail sent. An email confirming a password change you didn't make means a thief has access to your account.

A credit freeze blocks new account applications but does not catch inquiries, address changes or account takeovers already in motion. Credit monitoring can watch all three bureaus and send an alert within minutes of new activity on a file, weeks before the debt collector does.

WHY A CREDIT FREEZE ISN’T THE END OF IDENTITY THEFT

An Explanation of Benefits for a procedure or prescription you never received is a serious warning sign. It may mean someone used your insurance information to get care. Any bill that follows will have your name on it.

Watch for smaller clues too. Your deductible may drop even though you did not use your plan. You may also get appointment reminders for visits you never booked or refill notices for medicine you do not take.

Those alerts can point to the same problem. A provider's file may list you as the patient, even though someone else received the care.

Medical identity theft can be harder to fix than credit fraud. Insurers may not remove false diagnoses or treatment records right away. Those records can affect future coverage, bills and even the care you receive.

A multifactor authentication prompt you did not request is a major warning sign. It can mean someone has your password and is trying to get into your account.

Do not approve the prompt. Deny it, then change the password from a different device. Treat the old password as exposed, especially if you used it on more than one account.

A breach notification from a company you use is another reason to act quickly. Your data may already be in someone else's hands. Freeze your credit, watch for strange account activity and be careful with any emails that claim to offer help.

Identity monitoring can scan the dark web and data broker sites for SSNs, addresses, driver's license numbers and other identifiers. Alerts can show what was found and where, so you know which account to lock down first.

If one of these warning signs has already arrived, do not ignore it. Start with the account, document or notice that raised the red flag.

Call the bank, insurer, lender or agency directly using a verified phone number. Do not use a link or phone number from a suspicious email, text or letter.

File a report at IdentityTheft.gov. Then freeze your credit at all three bureaus and set up an IRS Identity Protection PIN at irs.gov/ippin.

Identity theft support can connect you with a U.S.-based fraud resolution specialist who works directly with bureaus, creditors and collection agencies on your behalf. Some plans also include up to $1 million in identity theft insurance per adult for eligible recovery costs.

No service catches every form of identity theft. A freeze blocks new accounts, and continuous monitoring can catch what it doesn't.

One of the best parts of identity theft protection is its all-in-one approach to safeguarding your personal and financial life. Some plans include identity theft insurance of up to $1 million per adult to cover eligible losses and legal fees, plus 24/7 U.S.-based fraud resolution support with dedicated case managers ready to help restore your identity fast.

WARNING SIGNS YOUR MAIL HAS BEEN FRAUDULENTLY REDIRECTED

How to check if your personal information was exposed

If you are unsure whether criminals have already exposed your information, take action now. Start with a free identity breach scan to see whether your data appears in known leaks. Early detection gives you more control and helps you respond before fraud spreads.

Check if your personal information is already being used for identity theft, fraud or appearing on the dark web. See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

Keep copies of any letters, account notices, bills, screenshots or emails tied to the fraud. Those records can help when you dispute charges, correct tax forms or clean up medical records.

You can also place a fraud alert on your credit file. A fraud alert tells lenders to take extra steps before opening new credit in your name.

If your Social Security number may be involved, move quickly. Change passwords for any affected accounts, and use a password manager to create strong, unique passwords for each one. Then turn on two-factor authentication (2FA) wherever available.

Identity theft rarely starts with a dramatic warning. It often begins with something easy to miss, like a tiny card charge, a missing bill, an odd IRS letter or a medical notice that does not look right. The sooner you catch those clues, the faster you can freeze your credit, lock down accounts and stop the damage from spreading. No single tool catches every scam, but staying alert and using strong monitoring can give you a much better shot at spotting trouble early.

Have you ever spotted a small warning sign that made you realize someone was trying to steal your identity? Let us know by writing to us at CyberGuy.com.

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Would you ride in Waymo's new Ojai robotaxi?

Tue, 02 Jun 2026 08:36:13 -0400

Getting into a car with no one behind the wheel can be a little weird the first time. You know the car is supposed to drive itself, but part of you no doubt may still feel uneasy.

Waymo is trying to make that moment feel less anxious with its new Ojai robotaxi. It has more room to stretch out, bigger screens to control the ride and a cabin built for passengers from the very start.

That could make a real difference. If driverless rides are going to become something you actually use, they need to feel safe, simple and comfortable once the doors close.

CHINA’S FIRST MASS-PRODUCED FLYING CAR DEBUTS

Waymo says the first public Ojai rides will begin in the coming weeks. Select riders in San Francisco, Los Angeles and Phoenix will get the first chance to try it. The rides will be free for a limited time while Waymo gathers feedback and refines the experience. Access will then expand gradually to more riders and more cities.

Waymo also says Denver, Las Vegas and San Diego are on its expansion list before the company opens the doors wider later this year. For now, interested riders can use the Waymo app and sign up as a Trusted Tester.

The Ojai looks like Waymo's attempt to rethink what a robotaxi should feel like from the inside. Instead of feeling like a regular car with self-driving tech added in, the Ojai was built around the rider experience. Waymo describes it as a more expansive cabin with extra legroom, a flat floor and a low step-in height. That could help when you are carrying groceries, traveling with luggage or getting in and out with less mobility.

WAYMO TEAMS UP WITH WAZE TO SPOT POTHOLES FASTER

The Ojai cabin gives riders three large adaptive screens. You can use them to adjust parts of the ride, including the temperature and music.

Waymo also added charging ports and cupholders. Those may sound like small touches, but they are the things you notice once you are actually sitting in the back seat.

Waymo also says the Ojai was designed with accessibility in mind from the start. The vehicle has a flat floor, a low step-in height, Braille, grab bars and screen-reader compatibility.

Those details can make a ride easier for someone who needs a little more support getting in or out. They can also help older riders, passengers with disabilities or anyone juggling bags, groceries or a tired kid after a long day.

UBER UNVEILS A NEW ROBOTAXI WITH NO DRIVER BEHIND THE WHEEL

The Ojai will be the first vehicle to use Waymo's sixth-generation Waymo Driver. That is the company's autonomous driving technology.

Waymo says this new generation will help it operate in snowier cities and bring fully autonomous rides to more communities. Snow, slush and messy weather can challenge autonomous vehicles in ways sunny streets cannot. If Waymo can handle those conditions safely, it could expand far beyond the warmer markets where robotaxis have had an easier start.

Waymo says its Mesa, Arizona, factory is getting ready to build tens of thousands of vehicles each year. The Ojai will come first, followed by the Hyundai IONIQ 5. That matters because robotaxi services need vehicles. Lots of them.

The Ojai also includes practical changes that could help Waymo keep a larger fleet on the road. Waymo points to easier-to-clean interiors, faster charging, increased battery capacity and a more modular design for maintenance and repairs.

Those details may not sound exciting, but they matter if robotaxis are going to move beyond a handful of cities. The easier these vehicles are to charge, clean and repair, the easier it may be for Waymo to bring them to more riders.

WAYMO VEHICLES 'PUTTING AMERICAN LIVES AT RISK,' SOURCE WARNS AMID AUTONOMOUS VEHICLE COMPANY'S MASSIVE RECALL

If you already ride with Waymo, the Ojai could make your next trip feel more comfortable. The bigger difference may be how normal the ride feels once you are inside. If you have never taken a driverless ride, the Ojai may become your first real temptation. The extra space and rider-friendly features could make the idea easier to try.

But there is still a comfort gap for many riders. You are stepping into a vehicle with no human driver. That makes comfort important, but safety still drives the whole decision. That question feels especially timely. Waymo recently paused freeway rides in several U.S. cities while it works on software updates tied to construction zones and flooded roads. Surface-street service has continued, but the pause is a reminder that even advanced robotaxis still face many challenges out there on the road.

Waymo says riders have taken more than 20 million fully autonomous trips across 11-plus cities. The Ojai now gives the company another chance to prove that driverless rides can feel safe, useful and normal for more of us.

Waymo's new Ojai robotaxi shows where driverless rides are heading next. The car still has to get you from point A to point B safely, but now Waymo is also trying to make the ride feel easier, roomier and more comfortable once you get inside. I like that Waymo is thinking about the rider experience, not only the driving technology. The extra space, accessibility features and rider controls could help those who have been curious but hesitant. Still, trust is a huge hurdle. A nicer cabin may make the ride more comfortable, but Waymo still has to prove that a car with no driver can handle the messy, unpredictable roads we all deal with every day.

Would you climb into Waymo's new Ojai robotaxi for a free ride, or do driverless cars still have more to prove before you would trust one? Let us know by writing to us at CyberGuy.com.

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AI helped researchers bypass Apple M5 defenses

Mon, 01 Jun 2026 12:00:11 -0400

Apple devices have earned a reputation for being tough to break into. That comes from Apple's tight control over the hardware, software and many of the protections standing between you and an attacker. However, a new claim from security startup Calif shows how quickly the cybersecurity world may be changing.

Calif says a small team of researchers used a preview version of Anthropic's Claude Mythos to help build a working macOS kernel exploit against Apple's new M5 chip protections in less than a week. A kernel exploit targets the core part of an operating system, which controls how your device runs and what apps can access.

The company says the exploit survived Apple's Memory Integrity Enforcement, or MIE, a security feature designed to make memory-based attacks much harder on newer chips. The bigger concern is speed. Artificial intelligence may help skilled researchers find serious software flaws faster than ever before, which means scammers and cybercriminals could eventually use similar tools to find weak spots before companies have time to patch them.

CHINESE HACKERS TURNED AI TOOLS INTO AN AUTOMATED ATTACK MACHINE

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Calif says its researchers built what it describes as the first public macOS kernel memory corruption exploit on M5 silicon with MIE enabled. The company says the attack targets macOS 26.4.1 on Apple M5 hardware.

It begins with a regular local user account and ends with root access. Root access gives someone the highest level of control on a Mac. That could let an attacker change system settings, reach sensitive files or run commands with powerful permissions.

That sounds alarming, but it needs context. Calif described this as a local privilege escalation chain. In everyday terms, an attacker would already need some way to get code running on the Mac first. This type of attack would more likely follow another step, such as a malicious download or compromised installer. Once bad code gets that first foothold, a privilege escalation bug can help it dig much deeper.

SHAMOS MALWARE TRICKS MAC USERS WITH FAKE FIXES

Memory corruption bugs have been a favorite target for attackers for years. These flaws can let attackers crash software, steal data or take over parts of a system.

Apple's Memory Integrity Enforcement was designed to make that type of attack far more difficult. Apple says MIE uses hardware-assisted memory safety protections on A19 and M5 processors or later. In simpler terms, MIE helps the chip and operating system check whether software touches memory in suspicious ways. That makes many older attack tricks harder to pull off.

That is why Calif's claim warrants attention. The researchers say they found a way around those protections with help from Mythos Preview. That suggests AI could speed up the hunt for flaws, even in systems with advanced built-in defenses.

AI CYBERSECURITY RISKS AND DEEPFAKE SCAMS ON THE RISE

Calif says Mythos Preview helped identify the bugs and assisted throughout exploit development. The company also made clear that human expertise still mattered.

According to Calif, Mythos found the bugs quickly because they belonged to known bug classes. However, bypassing Apple's new protection required experienced researchers.

Think of it this way: AI helped point the researchers toward weak spots. People still had to understand how to turn those findings into a working exploit. That makes the story more concerning because AI may help skilled teams move much faster.

FORMER GOOGLE CEO WARNS AI SYSTEMS CAN BE HACKED TO BECOME EXTREMELY DANGEROUS WEAPONS

Mozilla has already seen similar potential. The organization said an early version of Claude Mythos Preview helped identify 271 vulnerabilities fixed in Firefox 150. Mozilla said those findings came during an evaluation of the model's ability to help with security work.

So the bigger story goes beyond Apple. Advanced AI tools may give security researchers more speed. Those same tools could eventually help attackers search for software flaws faster, too.

Most people do not think about kernel exploits when they open up their laptops. They think about email, work and family photos. That is exactly why this story hits closer to home than it may seem.

If researchers can find high-impact bugs faster with AI, attackers may eventually try to do the same. The unsettling part is the speed. A flaw that once took months to discover might surface much sooner when AI helps scan code and suggest attack paths.

Calif called its work "a glimpse of what is coming." That may sound dramatic, but the warning is easy to understand. Cybersecurity teams may need AI to defend systems as quickly as attackers use AI to search for weak spots.

MAC MALWARE MAYHEM AS 100 MILLION APPLE USERS AT RISK OF HAVING PERSONAL DATA STOLEN

This does not mean your Mac has suddenly become unsafe. Apple's security model remains one of the strongest in consumer tech. It also does not mean MIE failed as a protection. No security feature blocks every attack forever.

DON'T IGNORE APPLE'S URGENT SECURITY UPDATE

However, updates now matter more than ever. Calif says it shared its findings with Apple and plans to release full technical details after Apple ships a fix. That is how responsible disclosure should work. Researchers report the issue first, the company investigates it, and users get a patch before attackers get a roadmap.

We reached out to Apple for comment, but did not hear back before our deadline.

That brings us to this: what you can do now to lower your risk.

10 SIMPLE CYBERSECURITY RESOLUTIONS FOR A SAFER 2026

You do not need to become a cybersecurity expert to lower your risk. A few smart habits can make it much harder for attackers to get the access they need.

Start with software updates. On your Mac, go to Apple menu > System Settings > General > Software Update. Install any available macOS updates. Also, turn on automatic updates where possible. This helps your Mac get important security fixes without waiting for you to remember.

Be careful with apps from links, pop-ups or unfamiliar websites. If an attacker needs code running on your Mac first, a fake app can become the front door. Download apps from the Mac App Store or directly from trusted developers. Also, pause before opening installers sent through email or social media links. Strong antivirus software can add another layer of protection by helping detect malicious downloads, suspicious links and scam websites before they put your Mac at risk. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

Review which apps have access to sensitive parts of your Mac. Go to Apple menu > System Settings > Privacy & Security and check permissions for areas such as Accessibility, Camera, Microphone and Screen Recording. Remove access for apps you do not recognize or no longer use. These permissions can give apps powerful reach across your device.

Turn on two-factor authentication (2FA) for your Apple Account. This adds another layer of protection if someone steals or guesses your password. Also, use a strong, unique password. Do not reuse the same password you use for email or banking. A password manager can help create and store unique passwords for each account, so you do not have to remember them all yourself. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

Your browser is one of the most common places where attacks begin. Keep Safari, Chrome, Firefox or any other browser updated. Then, review your browser extensions. Remove anything you do not use or do not recognize. A shady extension can track your activity, inject ads or collect sensitive data.

Safari: Open Safari > Settings > Extensions. Uncheck any extension you do not recognize or select it and click Uninstall. Safari extensions update automatically with their apps.

Chrome: Open Chrome > three dots > Help > About Google Chrome to check for updates. To review extensions, go to Chrome > three dots > Extensions > Manage Extensions. Remove anything suspicious or unnecessary.

Firefox: Open Firefox > Firefox menu > About Firefox to check for updates. To review add-ons, go to Firefox > Add-ons and themes > Extensions. Remove anything you do not recognize. Firefox recommends keeping add-ons set to update automatically.

Scammers love fake pop-ups that claim your Mac has a virus. These alerts often push you to download software or call a fake support number. Do not click the warning or call the number on the screen. Close the tab or quit the browser. If you feel unsure, restart your Mac and check for updates through System Settings.

Use Time Machine or another trusted backup method. A recent backup can help you recover if malware damages files or locks you out. Keep at least one backup separate from your Mac. That way, a device problem does not take your backup down with it.

Many people leave their Macs running for weeks. A restart can help clear temporary processes and apply pending updates. A restart will not solve every security problem, but it can help your Mac finish updates and clear out processes that no longer need to run.

FBI WARNS OVER 1 MILLION ANDROID DEVICES HIJACKED BY MALWARE

Apple built serious protections into its newest chips, and that still matters. But Calif's claim shows that even the strongest consumer security systems now face a new kind of pressure. AI is starting to change the speed of vulnerability research. For you, the lesson is this. Keep your Mac updated. Be careful what you install. Review the apps that have deep access to your system. The age of "set it and forget it" security is fading fast. Your device may be smart, but the tools looking for its weak spots are getting smarter too.

If AI can help a small team challenge Apple's newest defenses in days, should companies be required to disclose how they are using AI to find and fix security flaws before attackers do? Let us know by writing to us at CyberGuy.com.

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Your Microsoft text codes are going away

Mon, 01 Jun 2026 08:14:17 -0400

If you have ever waited for a login code that never showed up, you already know the pain. You type in your password. Microsoft asks for a code. Then you stare at your phone like it owes you money. Now Microsoft wants to move even further away from that routine.

The company says it will phase out SMS codes as a sign-in and account recovery method for personal Microsoft accounts. Instead, Microsoft wants more people to use passkeys and verified email. This affects anyone who uses a personal Microsoft account. That can include Outlook, OneDrive, Windows, Xbox or Microsoft 365 users.

That may sound like another tech company forcing you to change your habits. In this case, though, there is a real security reason behind it. Text-message codes helped make account logins safer for years. They were never built, however, to protect your digital life. Crooks have learned how to abuse them, steal them and trick people into handing them over.

SIM SWAP SCAM DRAINED FLORIDA WOMAN'S BANK ACCOUNT IN MINUTES

Microsoft says SMS authentication has become a major source of fraud. Text messages can be intercepted, stolen through SIM-swap scams or captured through phishing attacks. That creates a real problem because your Microsoft account can unlock a lot. It may connect to Outlook, OneDrive, Xbox, Windows, Microsoft 365 and saved payment details.

Once a criminal gets into that account, the damage can spread fast. They may read your email, reset other passwords or look for private files stored in the cloud. SMS codes once felt like a strong extra layer. Today, they can give people a false sense of security.

A scammer may call your phone carrier and try to move your number to another SIM card. They may also send a fake Microsoft login page that asks for your code. If you type it in, the scammer can use it right away. That is why Microsoft wants users to move toward passkeys. Microsoft has not listed a universal cutoff date for every personal account. However, it says users who still rely on SMS will be guided to add a verified email and set up a passkey.

HOW SIM SWAPPING LED TO A $1.8M CYBER FRAUD CASE

A passkey lets you sign in without typing a traditional password. Instead, you use something already tied to your device. That may be your face, fingerprint, device PIN or a physical security key.

Here is the key difference. A passkey uses cryptography behind the scenes. One part stays with Microsoft. The private part stays on your device or inside your password manager. A scammer cannot simply trick you into reading a passkey over the phone.

That makes passkeys much harder to steal than SMS codes. They can also feel easier once you set them up. You may be able to sign in with your fingerprint or face instead of waiting for a text that may never arrive.

MICROSOFT CROSSES PRIVACY LINE FEW EXPECTED

Security upgrades can be annoying. SMS codes are familiar. Most people know how they work. Even when they are clunky, they feel simple. Passkeys can feel confusing at first. You may wonder where the passkey lives. You may also wonder what happens if you lose your phone or whether you need one for every device.

That confusion is real. It can get worse if you set up a new Windows PC, use a shared computer or switch devices often. The good news is that Microsoft says verified email will remain part of the account recovery process. So you should make sure your backup email address is current before you run into a lockout.

Before you start, use a device you trust. Also, make sure your browser and operating system are updated.

Note: Microsoft's support pages may say Advanced Security Options, or Add a new way to sign in or verify. However, in the current Microsoft account dashboard, many users may see Manage how I sign in and then Add another way to sign in to your account instead.

AMERICA'S MOST-USED PASSWORD IN 2025 REVEALED

Do not rush through this change. A few minutes of cleanup can save you a big headache later.

Your recovery email should be an account you can access today. If it points to an old work email or a forgotten inbox, update it.

2) Remove old phone numbers

Check whether your Microsoft account still lists an old number. If it does, remove it or replace it with your current number.

Microsoft Authenticator can give you another secure way to verify your identity. It can also help if you have trouble with SMS or email.

If Microsoft offers backup codes, store them somewhere secure. Do not keep them in a plain note called "Microsoft password."

Even if you move to passkeys, a password manager still helps. It can store strong passwords, flag reused logins and help you avoid fake sign-in pages. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

IF SOMEONE GETS INTO YOUR EMAIL, THEY OWN EVERY ACCOUNT YOU HAVE. THESE 3 MOVES LOCK THEM OUT FOR GOOD

Microsoft's move away from SMS codes may feel inconvenient at first. However, the old text-code system has too many weak spots. A passkey will not make you invincible. No security tool can promise that. Still, it can make account theft much harder for scammers who rely on fake login pages, stolen codes and SIM-swap tricks. If your Microsoft account holds years of email, family photos or work files, this change deserves your attention. Set up a passkey, verify your backup email and remove old recovery options.

Would you trust a text message to protect your most important account, or has that comfort become the risk? Let us know by writing to us at CyberGuy.com.

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QR code email scam targets employee reviews

Sun, 31 May 2026 11:02:47 -0400

We received an email that looks like an official HR notice about a performance review. It mentions pay updates, benefits and a deadline. There is also a QR code to access your file.

The message claims to come from an internal HR office. Instead, it pushes us to scan a QR code to access your appraisal. That setup is a classic phishing move. In many cases, these scams try to move you off your computer and onto your phone, where it is harder to verify links.

So, let's break down what stands out and why this message should absolutely not be trusted.

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FAKE TRAFFIC VIOLATION TEXT SCAM USES QR CODES TO STEAL PAYMENT INFO

This email is built to feel routine and urgent at the same time. Take a closer look, and the red flags start to add up.

The message shows "CyberGuy" as the sender. The actual email address is mario@toituresphenix.com. That domain has nothing to do with the brand it claims to represent. This is one of the biggest warning signs. Legitimate companies send HR notices from their own domain. If the domain looks unrelated, treat it as suspicious right away.

The email says you must act by May 15, 2026. Deadlines push people to react fast. Scammers rely on that pressure, so you skip basic checks. Real HR systems do use deadlines. The difference is how they deliver them. They do not rely on a random email with a QR code.

The message tells you to scan a QR code to access your file. That is a newer phishing tactic called "quishing."

Why it matters:

Most companies will send a direct link or ask you to log in through a known portal. They do not force QR-only access for something as sensitive as compensation details.

The email starts with "Dear Techtips." It looks like a mailing list or placeholder. Legitimate HR messages usually address you by your full name. They often include employee-specific details that scammers cannot easily fake.

The email mentions a "secure HR access system" but never names it. There is no recognizable platform like Workday or ADP. That vagueness is intentional. It avoids giving you something you can verify.

There is a Microsoft logo in the message. That does not mean Microsoft sent it. Logos are easy to copy. The layout tries to mimic a corporate notice. Still, the formatting feels generic. Real internal emails usually follow a consistent company template you have seen before.

The message is marked as high importance. That visual cue pushes urgency again. Scammers stack these signals so you feel like you cannot ignore the message.

Instead of telling you to log into your HR portal, the email asks you to scan and access a file directly. That isn’t how sensitive employee data is handled. Companies want you inside a secure login system, not opening a file from a QR code.

FBI WARNS OF QR CODE SCAM DISGUISED IN MYSTERY PACKAGES

QR codes feel safe because we see them everywhere. Restaurants use them. Airlines use them. That familiarity lowers your guard. Scammers take advantage of that trust.

They embed malicious links inside codes so you cannot preview them easily. Once you scan, you may land on a fake login page that looks real. From there, it is a quick path to stolen credentials.

If the QR code leads to a phishing page, a few things can happen:

In some cases, attackers use the stolen login to access company systems or your email account. That can lead to more attacks against your contacts.

These scams rely on speed and distraction. Slow things down, and a few simple checks can protect your data.

If an email pushes you to scan a code, pause. Go to the official website yourself instead of using the code.

Look past the display name. Verify the full email address. If it does not match the company, do not trust it.

Access HR systems by typing the URL you already know or using a saved bookmark. Avoid links and codes in emails.

Messages that avoid your real name should raise suspicion. That is often a sign of mass phishing.

BE AWARE OF EXTORTION SCAM EMAILS CLAIMING YOUR DATA IS STOLEN

If something feels off, ask your HR team directly. Use a known contact method, not the one in the email.

Strong antivirus software can block malicious links, flag phishing pages and stop malware before it installs. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

Scammers often use personal data found online to make emails feel more convincing. A data removal service can reduce your exposure by removing your information from broker sites. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Security updates patch known vulnerabilities. Turn on automatic updates so you are always protected.

Even if your login gets stolen, a second verification step like two-factor authentication (2FA) can stop attackers from getting into your account.

Phishing emails keep evolving. Today, it is a QR code tied to a fake HR notice. Tomorrow, it could be something else that feels just as routine. The safest thing to do is simple. Do not trust the path an email gives you when sensitive information is involved. Use your own path instead.

If a message asks you to act fast with a QR code, would you stop and verify it first or trust it because it looks familiar? Let us know by writing to us at Cyberguy.com

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Humanoid robot cleans first US apartment

Sun, 31 May 2026 09:27:31 -0400

A humanoid robot just walked into someone's San Francisco apartment and cleaned it. Yes, really.

Gatsby, a local robotics startup operating under West Egg Labs, says it has completed the first consumer home cleaning by a humanoid robot in the United States. The customer came from Gatsby's San Francisco waitlist, was picked at random and booked the cleaning through the company's iOS app.

With Gatsby, instead of buying a pricey robot for your home, you book one when you need it, much like ordering a ride or food delivery from an app.

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HOME ROBOT AUTOMATES HOUSEHOLD CHORES LIKE ROSIE FROM 'THE JETSONS'

Gatsby describes itself as an on-demand cleaning service in San Francisco that uses humanoid robots instead of human cleaners. You open the iOS app, pick a time and a robot shows up to clean your apartment.

This is not a robot vacuum. Gatsby says it uses full-size humanoid robots that walk through the apartment and handle chores such as dishes, surfaces, floors, making the bed and folding laundry.

The price is also part of the hook. Gatsby says it charges a flat $150 per clean, regardless of apartment size. That means a studio and a penthouse cost the same, with no tips, hidden fees or surcharges, according to the company. Gatsby compares that with typical San Francisco apartment cleaning services, which it says often run from $150 to $300. Gatsby says the robot cleaned the customer's entire apartment on its own, with no human cleaner physically inside the home. The company also says a typical cleaning takes about 3 hours. One recent San Francisco cleaning ran from 8:42 a.m. to 11:47 a.m., with one robot and no human cleaner physically present.

Gatsby says no human cleaner is physically present during the clean. For anyone who has ever cleaned frantically before the cleaner arrives, that may sound appealing. However, that does not necessarily mean there is no human involvement at all. Gatsby says harder tasks can be handled through remote human teleoperation, while routine work is autonomous. So, while a person may not be standing in your apartment, the service may still involve remote human help.

That detail does not erase the milestone. But it does change how people should think about privacy, trust and what "autonomous" really means inside a home.

Cleaning makes sense as a starting point because almost everyone has some relationship with it. Some people hate it. Some people outsource it. Others squeeze it in late at night because the day got away from them.

Gatsby founder and CEO Aron Frishberg frames housework as more than an annoying chore. He sees it as a time problem that falls hardest on people who are already stretched thin.

"Housework is the largest unpaid job in human history, and it falls hardest on the people with the least time to give," Frishberg said. "Right now, somewhere, there's a parent scrubbing floors who would rather be with their kid. A worker mopping after a sixteen-hour shift. We've mapped every neuron and synapse in a fruit fly's brain, yet we still clean our homes the same way our ancestors did hundreds of years ago. We didn't build this to clean apartments, we built it to give that time back to humanity."

Many humanoid robot companies want to build and sell the machine itself. Gatsby is trying a different route. The company says it is building the consumer distribution layer for humanoid robotics. In other words, Gatsby wants to be the app and service layer that connects customers with whichever humanoid robot performs best.

That could be smart if the robotics market keeps changing quickly. A better robot may arrive six months from now. A cheaper one may show up after that. Gatsby wants the flexibility to swap in stronger hardware while keeping the same app, booking flow and service model. The company describes itself as robot-agnostic. That means Gatsby is not betting everything on one robot body. It wants to work with multiple robot makers as the technology improves.

5 WORRISOME PRIVACY CLAUSES HIDDEN IN SMART HOME DEVICES

Home cleaning is brutally hard for robots. Apartments are messy, unpredictable and full of awkward objects. A robot has to deal with chairs, cords, clutter, pets, tight corners and the occasional pile of laundry that nobody wants to discuss.

Gatsby says the robot can handle tasks that go well beyond vacuuming, including dishes, surfaces, floors, bed-making and laundry folding. That sounds impressive. It also raises the bar for reliability. A robot that handles one apartment is a milestone. A robot that can clean many different homes, day after day, without awkward failures is a much bigger challenge.

Letting any cleaner into your home requires trust. With robots, that trust gets more complicated. Gatsby markets the service as a way to avoid having a stranger physically inside your home. Still, remote assistance raises its own privacy questions. Customers should know what remote operators can see, how home data is handled and whether any video, audio or mapping information is stored.

That does not mean Gatsby is doing anything wrong. It simply means consumers should ask direct questions before letting any connected robot into a private space. Before booking any robotic home service, read the privacy policy, check what data the app collects and think about what parts of the home you are comfortable exposing to a connected device.

This may be the first question many people ask. A humanoid robot walking through an apartment sounds convenient until you picture it bumping into a lamp, knocking over a vase or dropping a dish.

Gatsby says customers are covered if the robot damages anything during a cleaning, with the company promising to replace items the robot breaks. That is a helpful promise, but customers should still review the fine print before booking.

Robots entering homes may need the same kind of trust-building that ride-sharing and food delivery needed years ago. People want convenience, but they also want accountability when something goes wrong.

If Gatsby can make this work reliably, the impact could stretch beyond spotless counters. A $150 robot cleaning visit could appeal to busy parents, older adults, people with mobility challenges and anyone who wants help without coordinating with a human cleaner. It could also put pressure on traditional cleaning services, especially in expensive cities where household help already costs a lot.

At the same time, this raises labor questions. Human cleaners already work in a tough market. If robot cleaning becomes cheaper and more convenient, workers could feel that shift first. The near-term reality may be less dramatic. Robots may handle basic tasks while humans continue to do deep cleaning, delicate work and jobs that require judgment. But Gatsby's first consumer cleaning shows that home robotics has moved from showroom fantasy into someone's actual apartment.

IS THIS ROBOT AFTER OUR HOSPITALITY, RETAIL AND HEALTHCARE JOBS?

For now, Gatsby says the service is available only in San Francisco. The company has a waitlist for other cities. That limited rollout gives Gatsby a chance to test the service in real apartments before expanding. It also gives customers, competitors and privacy experts time to see how this model works outside a carefully controlled launch.

For now, this is mainly an early look at where home services may be headed. If you live in San Francisco, Gatsby may already be on your radar. If you live elsewhere, the bigger takeaway is that consumer robots are starting to arrive as services rather than expensive gadgets you have to own.

That could make robot help more accessible. It could also make it easier for companies to test new technology inside real homes. So, treat this as promising but early. Ask practical questions before you get excited. How does the robot enter and leave? What happens if it breaks something? Can a remote operator see inside your home? Does the company record video? Who handles problems if the cleaning falls short? Those answers will matter as much as the robot itself.

Gatsby's first humanoid robot cleaning feels like one of those tech moments that sounds funny until you realize it may become normal. A robot showing up to scrub an apartment still feels strange. Then again, so did getting into a stranger's car through an app. The big question is whether Gatsby can turn a clever first cleaning into a service people actually trust. Price helps. Convenience helps. But homes are personal spaces, and consumers will need more than a shiny robot and a slick app. If Gatsby can deliver clean rooms, clear privacy rules and dependable service, it could change how people think about housework.

Would you let a humanoid robot into your home to clean? Let us know by writing to us at CyberGuy.com

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Will this high-tech lounge change how you wait at airports?

Sat, 30 May 2026 15:35:44 -0400

You know that feeling. You cleared security, your flight isn’t boarding yet and now you are wandering the airport terminal. You are looking for a seat, an outlet or something to eat that does not feel ridiculously overpriced.

At Minneapolis-St. Paul International Airport, a new lounge wants to make that dead time feel a lot less dead. Portal Lounge, a new high-tech airport lounge from the founders of Gameway, opened May 28 at MSP.

It blends gaming, dining, music, interactive design and robot-made drinks into a social space built for travelers who want a better way to spend their time before boarding.

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UNUSUAL AIRPORT AMENITY GAINS TRACTION AS PART OF HEALTHY TRAVEL PUSH: 'MAKES A WORLD OF DIFFERENCE'

Portal Lounge comes from Jordan and Emma Walbridge, the entrepreneurs behind Gameway. Their airport gaming concept already operates across nine U.S. airports, with plans to reach 11 locations by the end of the year.

Portal Lounge takes that gaming idea and expands it into a broader hospitality experience. Instead of building another traditional lounge around silence and exclusivity, the founders designed a social space with energy, entertainment and technology at the center.

The lounge spans 3,800 square feet and can hold about 114 people. It features a portal-inspired entrance, cinematic lighting, art deco-inspired interiors, curated music, custom furnishings and social seating areas.

One of the biggest tech features is the gaming setup. Portal Lounge includes 17 dedicated gaming stations with Nintendo Switch, Xbox, PlayStation and custom-built gaming PCs.

Travelers can choose from nearly 30 titles across casual, multiplayer, streaming and competitive gameplay. Adults ages 30 to 39 now represent the largest gaming demographic in the U.S. That same group also includes many travelers willing to spend on better airport experiences.

Emma said Gameway helped show how travelers respond when airport downtime becomes more interactive.

"Gameway really showed us how much travelers respond to environments that feel interactive and intentional," Emma told CyberGuy. "When people are traveling, especially during delays or long layovers, they're looking for ways to decompress and reset instead of just sitting in another generic waiting area."

That insight helped shape Portal Lounge beyond gaming alone. Emma said the team wanted the space to feel welcoming, energetic and experience-driven while still offering the comfort travelers expect from a premium lounge.

"The gaming and entertainment elements are part of that, but so is the atmosphere, the food and beverage program, the music, and the overall design of the space," she said.

RISKY 'AIRPORT THEORY' HAS TRAVELERS CUTTING ARRIVAL TIME FOR FLIGHTS 'WAY TOO CLOSE,' SAYS EXPERT

The robotic bartender will probably get the most attention, and for good reason. Portal Lounge says it is introducing the first robotic bartender of its kind inside a U.S. airport lounge. The robot was developed in Italy and works alongside a traditional bar program. It can prepare cocktails and mocktails while giving travelers something highly visual to watch. That makes it part drink service and part entertainment.

This is where the lounge leans fully into tech-enabled hospitality. The robot does not replace the entire bar experience. Instead, it adds a memorable centerpiece that people will likely record, share and talk about before boarding. In other words, the robot bartender is the hook. The bigger story is how airports are starting to turn waiting into an interactive experience.

"For us, the technology is there to enhance the experience, not overpower it," Jordan told CyberGuy. "We wanted Portal Lounge to feel modern, social, and experiential in a way that traditional airport lounges really haven't evolved into yet."

He said technology touches the full lounge experience, from check-in to entertainment, lighting, music and gaming. "The goal was to create something that feels seamless and immersive from the moment you walk in," he said.

AIRPORT ROBOTS HANDLE BAGGAGE IN TOKYO TRIAL

Portal Lounge is also trying to move beyond the usual airport food experience. The menu includes chef-driven small plates, regional drinks and cocktails tied to Minnesota. One signature drink, called the "Lag Free," is a Minnesota-inspired margarita with Honeycrisp apple, maple and citrus notes.

There is also "Prince's Lemonade," a zero-proof cocktail inspired by Minnesota music icon Prince. That local touch helps the lounge feel connected to Minneapolis instead of like another airport space that could be anywhere. It also speaks to a bigger travel shift. Many travelers want places that feel memorable, photo-worthy and tied to the city they are passing through.

Airport lounges used to be pretty predictable. You got a quieter seat, a snack, Wi-Fi and maybe a drink before your flight. For years, that felt like enough. Now, many travelers want more from the time they spend inside airports. Some lounges are packed. Gate areas can feel chaotic. And when you have an hour or two before boarding, sitting around and staring at a screen gets old fast.

That is where Portal Lounge is trying something different. It operates as an independent common-use lounge instead of an airline-specific club. Travelers can access it through Priority Pass and participating credit card programs, including Chase, American Express and Capital One. Walk-in access is also expected to cost about $70, depending on availability.

That price may make some people pause. For a quick stop before boarding, it may not make sense. But for a long delay, an extended layover or a family with time to burn, the math changes. Portal Lounge is betting that games, food, music and robot-made drinks can make airport waiting feel a lot less like waiting.

Minneapolis-St. Paul International Airport gives Portal Lounge a strong place to launch this concept. MSP welcomed about 36 million passengers in 2025, and many of them begin their trips there. That means plenty of travelers arrive early, clear security and still have time before boarding.

That extra time is exactly what Portal Lounge is built around. If you are running to your gate, you are probably not stopping for a gaming session or a robot-made mocktail. But if you have 90 minutes to spare, the pitch changes fast. Suddenly, the airport wait does not have to mean sitting shoulder to shoulder at the gate, guarding your bag and watching the minutes crawl by. Portal Lounge is hoping that travelers with time to kill may want something better to do with it.

Portal Lounge could give airport downtime a much-needed upgrade. If you are flying through MSP, it may offer a more entertaining way to wait. You can play games, grab food, listen to curated music and check out a robotic bartender before your flight.

Emma said the goal is for travelers to feel like the lounge changes the way they experience airport time."We hope travelers walk away feeling like their time at the airport became part of the trip itself, not just time spent waiting for a flight," she said. "Portal Lounge was designed to create a more immersive, engaging, and entertainment-driven experience, where guests can genuinely relax, connect, and enjoy themselves in a way that feels very different from a traditional airport lounge."

That sounds appealing, especially if you are facing a delay or traveling with people who get restless before boarding. Still, the coolest lounge in the airport does not help if you miss your flight. Set an alarm, watch the boarding time and do not let one more game turn into a sprint to the gate.

Portal Lounge feels like a sign of where airport travel is headed. Travelers no longer want to sit around and stare at a boarding screen for two hours. They want comfort, entertainment and a better use of their time. The robotic bartender will grab attention. But the bigger tech story is the full experience: gaming stations, interactive design, curated music, social seating and a lounge model built around how people actually spend downtime today. Will every traveler want this? Probably not. Some people still want a quiet corner and a strong cup of coffee. But for travelers who see airport time as dead time, Portal Lounge could make the wait feel more useful and a lot more fun.

Would you pay for a high-tech airport lounge with gaming stations and robot-made drinks, or would you rather save the money and wait at the gate? Let us know by writing to us at Cyberguy.com.

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Your senior parents are easier to impersonate than you are

Sat, 30 May 2026 15:25:18 -0400

Americans 60 and older filed 201,266 complaints with the FBI's Internet Crime Complaint Center in 2025 and reported $7.7 billion in losses, the highest total of any age group. The average loss for older victims was nearly $38,500, almost double the figure for younger filers. The Federal Trade Commission's December 2025 report to Congress estimated that the overall cost of fraud to older adults in 2024 ranged from $10.1 billion to $81.5 billion, depending on how underreporting is measured.

Two decades of breach dumps now sit between your parents and the systems still verifying them by date of birth, mailing address and the last four of a Social Security number. The same fields clear a bank's call center, and they're enough to register a Medicare account that your parents haven't claimed online. Locking those checks down has fallen to the adult children. Most of it is an afternoon's work.

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YOU HAVE A CREDIT FREEZE. IT STILL ISN’T ENOUGH

Older parents hold accounts at more institutions than their adult children do: banks, brokerages, Medicare, Social Security, pension administrators and mortgage holders. Each has its own verification process. A scammer who clears one of them finds a larger balance waiting on the other side.

Combined losses reported by older adults who lost more than $100,000 climbed from $55 million in 2020 to $445 million in 2024, an eightfold jump according to the FTC.

AI voice cloning has made phone calls one more verification step a scammer can clear. The FBI counted $893 million in AI-related scam losses in 2025, with victims 60 and over accounting for $352 million. A few seconds of public audio, whether from a voicemail greeting, a church livestream or a TikTok comment, is enough to recreate a grandchild's voice on a phone call to a parent.

Before you start locking anything down, sit down with your parent and make sure they understand each step. The goal is to help them stay protected, not take control away from them.

All four steps below run through the credit bureaus, the IRS or USPS. Each is free and takes under fifteen minutes.

A credit freeze blocks new credit applications. An IP PIN blocks fraudulent tax returns. Neither keeps an eye on credit files after the fact, so consider adding credit monitoring for all three bureaus. Alerts can help your family spot suspicious activity faster and decide which account to lock down first.

HOSPICE FRAUD USES STOLEN IDENTITIES FOR FAKE PATIENTS

Pre-register a my Social Security account at ssa.gov in their name. Do the same at MyMedicare.gov if they qualify. Once those accounts exist, no one else can open them using their SSN. State Medicaid portals work the same way.

Also, help them turn on two-factor authentication (2FA) for important accounts and store passwords in a trusted password manager. Reused passwords make it easier for scammers to move from one exposed account to another.

Medicare Summary Notices arrive quarterly when there are covered services. Read each one with your parents for charges they don't recognize. The Senior Medicare Patrol, a federally funded program in every state, will walk through suspicious billing with families at no charge.

In a Medi-Cal hospice case charged this April in California, prosecutors said operators bought SSNs from breach dumps and enrolled non-California residents as terminally ill hospice patients, then billed the state for visits that never happened. The fraud first appeared in beneficiary statements.

Credit monitoring can also help spot signs that personal information has already surfaced online. Some services scan the dark web, data broker sites and people-search sites for Social Security numbers, addresses, driver's license numbers and other identifiers. Alerts can show what was found and where, helping you decide which account to lock down first.

None of the protections above stops a phone call. Two small habits can help.

A financial power of attorney signed in advance authorizes an adult child to handle bills, disputes and account changes on a parent's behalf. With one in hand, the day-one fraud response can run without the parent on every call: pull all three credit reports, file at IdentityTheft.gov, place fraud alerts at each bureau and contact the affected creditor in writing.

Some identity theft protection services also include fraud resolution support. A specialist may help work with credit bureaus, creditors and collection agencies if someone misuses your information. Some plans also include identity theft insurance for eligible recovery costs and family coverage that can extend monitoring and support to parents in another household.

No service prevents every misuse of an older adult's identity. The settings above shorten the time between when fraud happens and when someone in the family acts on it.

See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

Protecting an older parent's identity does not require a tech overhaul. It starts with a few smart moves: freeze their credit, claim key government accounts, set up an IRS IP PIN and agree on a family code word for suspicious calls. These steps can make it much harder for scammers to use stolen personal information before anyone notices. The bigger issue is that many systems still rely on information criminals may already have, such as birthdays, addresses and partial Social Security numbers. That puts more pressure on families to act early, monitor accounts and respond fast when something looks wrong. A little preparation now can save your parents from months of stress, financial damage and paperwork later.

Have you or an older loved one dealt with identity theft, Medicare fraud or a suspicious phone call that sounded real? Let us know by writing to us at CyberGuy.com.

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Fake grant email promises $4.5 Million but could steal your identity

Fri, 29 May 2026 09:02:00 -0400

It shows up in your junk folder with a subject line that practically yells at you: "ATTENTION 1!!!" That alone should raise suspicion. Still, the message quickly escalates. It claims to come from the IMF (International Monetary Fund) and says you are approved for a $4.5 million grant.

That is where things start to fall apart. This type of scam is designed to trigger both excitement and urgency. It also pushes you to hand over sensitive information before you stop to think.

Let's break down exactly what this email says and why each part signals trouble.

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NEW EMAIL SCAM USES HIDDEN CHARACTERS TO SLIP PAST FILTERS

The email claims to be from the IMF. Yet the reply address is a Gmail account. That mismatch matters.

Legitimate financial institutions do not use free email services for official communication. They also do not ask you to reply to a personal inbox for something this serious.

"ATTENTION 1!!!" is not how a global financial organization communicates. It is how scammers try to grab you fast.

Urgency lowers your guard. When you feel pressure, you are more likely to respond without verifying anything.

The message opens with "Attention: Sir/Madam." If your name were truly selected for a multimillion-dollar payment, the sender would use it.

Generic greetings often mean the email was blasted out to thousands of people.

The email mentions debts tied to contracts, inheritance, lottery and loans. That wide net is intentional.

It increases the odds that something in the message feels familiar. Once that happens, the scam starts to feel personal.

The promise of $4.5 million is not random. Large numbers create excitement. They also make you more willing to overlook obvious problems.

Real financial grants do not appear out of nowhere like this.

YOUR EMAIL DIDN’T EXPIRE; IT’S JUST ANOTHER SNEAKY SCAM

The email mentions IMF Managing Director Kristalina Georgieva. That sounds official, which is the point.

Scammers often include real names or titles to make fake messages feel credible. It is a shortcut to trust.

Phrases like "Kindly reply me directly" and awkward sentence structure stand out. One odd sentence might not mean much. However, repeated issues like this point to a lack of professional communication.

Major institutions have strict standards for how they write.

This email requests:

That is everything needed for identity theft. Once someone has those details, they can open accounts, target you with more scams or impersonate you.

The email promises a bank-to-bank wire transfer. That detail adds a layer of realism. It also sets up the next step. Many scams later ask for "fees" to release the funds.

You send money, and the payment never arrives.

At the end, the email tries to explain away the biggest red flag: "If you have received this message in your SPAM/BULK folder, it is simply because your ISP has introduced restrictions. We urge that you treat it as a matter of urgency." That is not a reassurance. It is a warning sign.

Scammers know their messages look suspicious, so they try to explain it away before you question it.

THE ONE THING SCAMMERS CHECK BEFORE TARGETING YOU ONLINE

Scams like this follow a pattern, and once you know what to look for, you can shut them down quickly before any damage is done.

Do not reply or engage in any way. Even a quick response tells scammers your email is active, which can lead to more targeted attacks. The safest move is to delete it and move on.

Scam emails often hide malicious links or infected files. One click can take you to a fake login page or install malware on your device. If you were not expecting the message, do not interact with anything inside it.

Strong antivirus software adds another layer of protection. It can flag suspicious emails, block dangerous websites and stop malicious downloads before they cause harm. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

No legitimate organization will ask for your passport, driver's license or other sensitive documents through an unsolicited email. Sending that information can open the door to identity theft and financial fraud.

Do not rely on the display name alone. Check the full email address carefully for misspellings, random numbers or free domains like Gmail. Small details often reveal a fake.

If the message seems important, verify it on your own. Type the organization's website into your browser or use a trusted contact method. Do not use the links or contact details provided in the email.

Scammers often rely on publicly available information to make their messages feel convincing. Data removal services can reduce what is out there, making it harder for criminals to target you in the first place. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Add an extra layer of security to your accounts. With 2FA enabled, a stolen password alone is not enough for someone to get in. This simple step can stop many attacks before they start.

Check your bank statements and credit reports regularly. Look for unfamiliar charges, new accounts or changes you did not make. Catching fraud early can limit the damage.

If you think your personal information was exposed, a credit freeze can help protect you. It prevents new credit accounts from being opened in your name without your approval.

Because this scam asks for your name, address, phone number, age, occupation and a copy of your passport or driver's license, identity theft protection can help you spot trouble faster. A good service can monitor your credit files, alert you to new activity and help you recover if someone uses your information to open accounts or commit fraud in your name. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com

Mark the email as phishing in your inbox. This helps your email provider block similar messages and protects other people from falling into the same trap.

This email tries hard to look official. It uses a real organization, a real name and a convincing story. Still, the cracks show up quickly once you slow down. A Gmail reply address, a massive payout, a vague greeting and a request for identity documents all point in the same direction. Scams like this rely on one thing: getting you to act before you think. Take a second look, and the whole thing falls apart.

If a message promises millions and asks for your personal information, would you pause long enough to question it, or would the urgency pull you in? Let us know by writing to us at Cyberguy.com

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Hyundai to send 25,000 Atlas robots to the US

Fri, 29 May 2026 07:51:53 -0400

Hyundai wants to bring humanoid robots into American car factories in a big way. The company is looking at a future where Boston Dynamics' Atlas robots work alongside people inside U.S. auto plants.

These human-shaped machines can bend, lift, balance and move through spaces built for workers. That could change how cars get made. It could also raise new questions about factory jobs, safety and how much automation consumers are willing to accept.

Here's what Hyundai is planning and why Atlas could become one of the most closely watched robots in American manufacturing.

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BMW PUTS HUMANOID ROBOTS TO WORK BUILDING EVS

Hyundai Motor Group reportedly outlined plans to deploy more than 25,000 Atlas robots developed by Boston Dynamics across Hyundai Motor and Kia manufacturing facilities. The plan appeared in investor relations materials tied to a JPMorgan Chase-hosted session.

The company also plans to build annual production capacity for 30,000 Atlas robots by 2028. Hyundai has not released a detailed public schedule for every plant. However, Kia CEO Song Ho-sung said the robots are expected to begin work in 2028 at Hyundai Motor Group Metaplant America in Georgia. Kia's Georgia plant would follow in 2029.

Hyundai faces the same pressures as other automakers. It needs faster production, flexible factories and better ways to handle labor shortages. Humanoid robots may help because they can work in areas designed for people. That can reduce the need to rebuild a factory from scratch.

Atlas could also help with physically demanding jobs. Lifting, carrying and moving awkward objects can wear down workers over time. If robots take on some of that work, factories could become safer. Still, this technology will need careful oversight. A humanoid robot working near people must move predictably and stop safely when something goes wrong.

INDUSTRIAL EXOSKELETONS HELP WORKERS DO MORE WITH LESS STRAIN

Boston Dynamics recently showed Atlas handling a heavy object in a new technical demo. The robot squatted down, picked up a mini-fridge, rotated its torso and carried the object while keeping its balance. The company says Atlas learned this behavior through reinforcement learning and simulation training. In simple terms, the robot practiced in a computer world before testing the skill in real life.

Engineers changed the object's weight, floor friction, grip force and placement during training. That helped Atlas learn how to adapt when conditions changed. That is important because factory work rarely happens in perfect conditions. Parts shift. Floors vary. Workers move around. Loads can feel different from one moment to the next. Atlas needs to react in real time, not freeze when a task changes.

Many robots rely heavily on cameras. Atlas also uses proprioception, which means internal body awareness. That may sound technical, but the idea is easy to understand. When you carry a grocery bag and the weight shifts, you feel it. Your body adjusts before you think about it.

Atlas uses sensors and software to do something similar. It monitors balance, grip pressure, resistance and body movement as it works. Boston Dynamics says the new Atlas platform also helps reduce the gap between simulation and real-world movement. The robot uses a simplified hardware design, symmetrical limbs and only two actuator types.

Actuators are the robot's joints and muscles. Hyundai reportedly plans to make more than 300,000 actuator units each year at U.S. facilities. That shows Hyundai wants control over the parts that make humanoid robots move.

The biggest concern is obvious. What happens to workers when thousands of humanoid robots enter factories? Companies often say robots will take on dull, dirty or dangerous tasks. That may be true in many cases. However, workers will still want clear answers about training, staffing and job security.

The rollout could create new roles in robotics maintenance, safety monitoring and factory software. It could also reduce the need for some physically demanding jobs over time. That trade-off will follow Hyundai's robot plan closely. The company will need to show that Atlas improves factory safety and productivity without pushing workers aside without support. For now, Hyundai has not provided enough public detail to answer those workforce questions fully.

HUMANOID ROBOTS HANDLE QUALITY CHECKS AND ASSEMBLY AT AUTO PLANT

This story may sound like it only affects autoworkers or car companies. But it could eventually touch anyone who buys a car. If humanoid robots help factories move faster, automakers may adjust production more quickly when demand changes. That could affect wait times for popular models.

Robot-assisted manufacturing could also influence vehicle costs. Automation can lower some production expenses, although savings do not always reach buyers right away. The bigger shift may be trust. Consumers may soon ask how much of their vehicle was built by humans and how much was handled by robots. That does not automatically make the car better or worse. But it does change the story behind how that car reached your driveway.

Hyundai's plan to deploy more than 25,000 Atlas humanoid robots in the U.S. marks a major shift for auto manufacturing. This is one of the clearest signs yet that humanoid robots are moving from demos into real industrial work. The Georgia rollout will be especially important. If Atlas performs well at Hyundai and Kia facilities, other automakers may feel pressure to speed up their own robotics plans. Still, the hard part starts on the factory floor. Atlas must work safely around people, handle unpredictable tasks and prove it can do more than impress in videos. The technology is exciting. The job questions are real. Hyundai now has to prove that both can be managed responsibly.

Would you feel better buying a car built with help from humanoid robots, or would you wonder who got pushed off the factory floor? Let us know by writing to us at Cyberguy.com.

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Fox News AI Newsletter: Chatbots' left-wing bias

Thu, 28 May 2026 14:09:28 -0400

IN TODAY’S NEWSLETTER:

- Conservatives say AI chatbots are being weaponized with left-wing media bias as millions rely on them

- Pope Leo warns AI risks becoming tool of 'domination, exclusion, death' in new encyclical

- Meta lays off nearly 1,400 Washington employees in latest tech workforce cut

DIGITAL GATEKEEPERS: Conservatives are raising alarms over artificial intelligence chatbots, arguing they are being weaponized with left-wing media bias. As millions of Americans increasingly rely on these tools for information, critics warn that the underlying algorithms reflect partisan perspectives, shaping public discourse and potentially skewing user interactions.

DIGITAL RECKONING: Pope Leo delivers a stern warning about the dangers of artificial intelligence in a new encyclical. The pontiff cautions that without ethical oversight, AI risks evolving into a tool of domination, exclusion, and death, urging global leaders to ensure technological progress aligns with human dignity and moral responsibility.

META PHYSICS: Meta has laid off nearly 1,400 employees in Washington state as part of its latest round of tech workforce cuts. The significant reduction highlights the ongoing structural shifts and cost-cutting measures within the technology industry, as major companies streamline operations amidst economic uncertainties and pivoting business strategies.

NEVER CLOCKS OUT: In a recent trial, humanoid robots were put to the test working nonstop to handle and process packages. The continuous operation aims to evaluate the endurance and efficiency of these advanced machines in logistics, offering a glimpse into a future where autonomous robots could dominate warehouse environments without the need for breaks.

TERMINAL UPGRADE: An AI-powered hologram is now assisting travelers by answering questions in real time at LaGuardia Airport. The innovative system is designed to streamline customer service, offering flyers an interactive and efficient way to navigate the terminal and access vital flight information.

BIG BROTHER BOSS: The New York Times is facing accusations of deploying artificial intelligence surveillance technology on its staff without providing prior notification to their union. The move has sparked internal pushback and concerns over workplace privacy, as employees demand transparency regarding how the publication monitors their digital activities and productivity.

UNHOLY ALLIANCE: A progressive pope takes aim at artificial intelligence, cautioning that its rapid advancement risks diminishing the spiritual and miraculous aspects of life. The commentary explores the intersection of faith and technology, reflecting on the potential moral costs of a highly automated world.

WORKPLACE SHIFT: As tech layoffs surge and the adoption of artificial intelligence accelerates, workers are experiencing mounting automation anxiety. The report highlights the growing fears among employees across various sectors who worry their jobs may become obsolete as companies increasingly integrate AI solutions to cut costs and improve efficiency.

NEXT-GEN PITCH: Looking ahead to the 2026 FIFA World Cup, Lenovo's AI-powered 3D avatars, an enhanced referee view and other technological innovations are set to transform the sporting event. These advancements promise to deliver an unprecedented and immersive experience for both fans and officials, reshaping the future of global soccer broadcasts.

NEW WAY TO INVEST: Robinhood CEO and Chairman Vlad Tenev joins "Mornings with Maria" to discuss the company’s new AI products, expansion into private markets and partnership on Trump accounts.

Stay up to date on the latest AI technology advancements, and learn about the challenges and opportunities AI presents now and for the future with Fox News here.

Could the 7-Eleven breach affect you?

Thu, 28 May 2026 12:23:31 -0400

You may stop at 7-Eleven for coffee, gas, snacks or a quick drink. What you probably do not expect is to see the company's name tied to a data breach involving personal information.

That is what happened after breach notification service Have I Been Pwned added 7-Eleven to its database. The service says the breach exposed about 185,000 unique email addresses. The exposed data also included names, dates of birth, phone numbers and physical addresses.

The company later said the breach involved certain 7-Eleven systems used to store franchisee documents. That detail is important because the exposed data appears tied to franchise-related records, rather than ordinary store purchases. Still, if your information was part of the leak, the risk can feel very personal.

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CONDUENT DATA BREACH HITS MILLIONS ACROSS MULTIPLE STATES

According to Have I Been Pwned, 7-Eleven was targeted in April 2026 by a "pay or leak" extortion campaign linked to ShinyHunters. The data was later published that same month.

Hackers claimed they had stolen data and threatened to release it unless they were paid.

7-Eleven's chief information security officer, Jim Kastle, said an unauthorized third party accessed an internal server that contained franchisee documents. The company said the incident involved certain systems used to store those records.

That makes this breach different from a typical customer checkout breach. Based on the company's notification language, the affected records appear connected to franchise applications or franchisee documents.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

Have I Been Pwned says the breach exposed 185,000 unique email addresses. The exposed information also included:

Some breach filings also pointed to more sensitive details in certain records. Those details included Social Security numbers and driver's license numbers. That extra information raises the stakes. Names and addresses can fuel phishing. Dates of birth can help scammers sound convincing. Social Security numbers and driver's license numbers can create a higher risk of identity theft.

THINK YOU'RE SAFE? IDENTITY THEFT COULD WIPE OUT YOUR ENTIRE LIFE’S SAVINGS

You may wonder, "I only buy coffee there. Should I care?" For most everyday 7-Eleven shoppers, this breach may not involve store purchase history. However, anyone who applied to become a franchisee, handled franchise documents or shared personal information through that process should pay close attention.

Even when a breach affects a limited group, the exposed data can still spread. Once hackers publish personal records, scammers can reuse them in many ways.

Fake emails could mention 7-Eleven by name. Phone calls may include your name, number or address to sound legitimate. Scammers could also send messages that pressure you to "verify" your identity after the breach. That is where the real damage often begins.

MICROSOFT 'IMPORTANT MAIL' EMAIL IS A SCAM: HOW TO SPOT IT

Hackers do not need every detail about you to cause trouble. A few personal facts can make a scam feel believable.

For example, a scammer might send an email that claims to be from 7-Eleven, an identity theft protection company or a breach response team. The message may say you need to click a link to activate identity protection. It may also ask you to confirm your Social Security number, upload your driver's license or enter banking details.

That kind of message can feel urgent. Scammers count on that reaction.

They know people act quickly when they feel scared. They may use phrases like "final notice," "account locked," or "breach claim pending" to push you into clicking before thinking.

DIY IDENTITY PROTECTION VS PAID SERVICES: WHAT WORKS IN 2026

7-Eleven reportedly notified affected individuals and arranged identity theft protection for up to 24 months.

If you receive a notice, read it carefully. Use the official instructions in the letter. Avoid clicking links in random emails or text messages that claim to offer breach help.

Instead, type the official website address into your browser yourself. You can also contact 7-Eleven through a verified channel.

We reached out to 7-Eleven for comment, but did not hear back before our deadline.

CHECK IF YOUR PASSWORDS WERE STOLEN IN HUGE LEAK

A breach can feel out of your hands. However, you still have several smart moves available.

Go to Have I Been Pwned at haveibeenpwned.com and search your email address. The service lets you see whether your email appears in known breach databases, including the 7-Eleven listing. If your email appears, do not panic. Treat it as a signal to tighten your accounts and watch for targeted scams. When done, come back here for Step 2.

Start with your most important accounts, such as email, medical and banking. Use strong, unique passwords with letters, numbers and symbols. Avoid predictable choices like names or birthdays. Never reuse passwords. One stolen password can unlock multiple accounts. A password manager makes this simple. It stores complex passwords securely and helps you create new ones. Many managers also scan for breaches to see if your current passwords have been exposed. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com.

Be careful with emails, texts or calls that mention 7-Eleven. Scammers may use the breach as bait. Do not click links from unexpected messages. Instead, go directly to the company's official website. Also, avoid opening attachments unless you fully trust the sender. The best way to protect yourself from malicious links is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safer. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

19 BILLION PASSWORDS HAVE LEAKED ONLINE: HOW TO PROTECT YOURSELF

If your Social Security number or driver's license number was exposed, consider a credit freeze with Equifax, Experian and TransUnion. A credit freeze makes it harder for criminals to open new accounts in your name. You can lift it when you need to apply for credit. A fraud alert can also warn lenders to take extra steps before approving new credit.

Leaked information can become even more dangerous when scammers combine it with details already floating around online. Data brokers may list your home address, phone number, relatives, age and other personal details.

You can remove your information manually from individual data broker sites, though that process takes time. A data removal service can help automate opt-out requests and continue monitoring for your information when it reappears. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

If your Social Security number or driver's license number was exposed, identity theft protection may be worth considering. These services can monitor your credit, alert you to suspicious activity and help with recovery if someone tries to open accounts in your name. If you receive an official breach notice from 7-Eleven, review any identity protection offer carefully. Go through the official letter or verified company website rather than clicking links in random emails or texts. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.

Watch for unfamiliar bills, credit cards, loans or government notices. Also, review your bank and credit card statements. If you see something suspicious, report it right away. The sooner you act, the easier it can be to limit damage.

INSIDE A SCAMMER’S DAY AND HOW THEY TARGET YOU

If someone calls and claims to help with the breach, slow down. Do not give out your Social Security number, driver's license number or banking details over the phone. Hang up and call the company back using a verified number.

Data breaches have become so common that it is tempting to shrug them off. That can be risky. Personal details such as your name, address, date of birth and phone number can give scammers a running start. The 7-Eleven data breach may not affect every customer who has ever bought a Slurpee or filled up at one of its stores. However, for the people whose information was exposed, it can create a long tail of fraud risk. The best move now is simple. Verify before you click, strengthen your accounts and assume scammers may try to use this breach as a conversation starter.

Should companies face tougher penalties when personal data tied to job, franchise or business applications ends up in hackers' hands? Let us know by writing to us at Cyberguy.com.

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Cab-less electric trucks hit Ohio roads

Thu, 28 May 2026 11:54:54 -0400

A freight truck with no driver, no cab and no one sitting behind the wheel is starting to sound more familiar. In fact, this summer, that is exactly what is happening on local roads in Marysville, Ohio.

EASE Logistics, an Ohio-based logistics company, is partnering with autonomous truck technology company Einride to deploy two cab-less electric trucks between EASE warehouse locations. The two companies recently announced the proof-of-concept service.

The trucks will operate on EASE property and local public roads. They will move goods between warehouse locations while the companies collect data on warehousing, distribution and transportation operations.

The project is part of the Ohio Department of Transportation's DriveOhio Truck Automation Corridor Project, in partnership with the Indiana Department of Transportation. The goal is to study how autonomous trucking affects operations, safety and freight efficiency.

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AI TRUCK SYSTEM MATCHES TOP HUMAN DRIVERS IN MASSIVE SAFETY SHOWDOWN WITH PERFECT SCORES

These are not regular trucks with a driver waiting to take over. Einride's vehicles are electric, autonomous and cab-less. That means there is no traditional driver's seat, steering wheel area or cab built for a human operator.

The trucks use SAE Level 4 autonomous technology. In other words, the vehicle can drive itself under specific approved conditions without a human driver inside.

However, the trucks will still have human oversight. A remote operator will monitor them from off-site and can intervene when needed. The companies say that setup helps keep operations running safely and smoothly during the test.

The trucks will move freight between EASE Logistics warehouses in Marysville, Ohio. They will operate during the summer of 2026 on private property and local public roads.

That detail makes a difference because many autonomous vehicle tests happen in controlled settings. This project moves closer to normal freight work. These trucks will operate inside daily logistics

EASE says the deployment will generate data on how autonomous trucks affect warehouse movement, distribution timing and transportation operations. The companies want to see how this technology performs in the real world, where freight schedules and traffic conditions rarely behave perfectly.

THE ROAD TO PROSPERITY WILL BE PAVED BY AUTONOMOUS TRUCKING

Ohio has become an active testing ground for truck automation. This deployment extends the Ohio Department of Transportation and DriveOhio's Truck Automation Corridor Project, in partnership with the Indiana Department of Transportation. The project is designed to evaluate how autonomous technology affects operations, safety and freight efficiency.

EASE President and CEO Peter Coratola, Jr., said, "EASE is proud to continue advancing the Truck Automation Corridor Project alongside DriveOhio and innovative partners like Einride." He added, "Deployments like this help move autonomous trucking from controlled pilots into daily freight operations, where safety, reliability, and efficiency can be evaluated at scale."

This also marks EASE Logistics' third autonomous trucking deployment with DriveOhio. That puts the company among a small group of logistics providers testing multiple autonomous freight platforms in live operations.

When people hear "driverless truck," their first thought may not be efficiency. It may be, "What happens if something goes wrong?"

That reaction is fair. These vehicles are large, heavy and operate near the public. So safety will shape how people judge this project.

Einride CEO Roozbeh Charli said, "Deploying these autonomous trucks in daily logistics operations with EASE reflects years of rigorous development and real-world validation." He added, "Safety is not a feature we add to our technology; it is the foundation everything is built on."

The companies also say a remote operator monitors the trucks off-site and can intervene if needed. That detail helps, but the public will still want clear answers about routes, oversight, emergency response and how remote operators step in. Those answers will become more important as autonomous trucks leave closed test areas and enter everyday traffic.

For logistics companies, the appeal is easy to understand. Electric autonomous trucks could help move freight with fewer emissions, more predictable scheduling and tighter warehouse coordination.

Short warehouse-to-warehouse routes also make sense for early autonomous deployments. The route is limited. The operation is easier to study. The company can collect useful data without starting with long-haul trucking across several states.

Still, the rollout will need to prove itself. Trucks must handle traffic, road conditions, pedestrians and unexpected behavior from human drivers. Those moments will test whether autonomous freight can deliver on its promise.

Autonomous trucking has moved from bold promise to real-world testing. Yet the industry still has to earn public confidence.

This Ohio deployment gives EASE, Einride and transportation officials a chance to gather useful data. It also gives the public a closer look at what driverless freight looks like.

The cab-less design may be the most striking part. Removing the cab signals a bigger shift. These trucks are built around the idea that the vehicle, software and remote operations team can handle the job.

That marks a major change in how freight has worked for generations.

TESLA BUILDS A CAR WITH NO STEERING WHEEL. NOW WHAT?

You may not live near Marysville, Ohio. Still, this test matters because it shows where freight transportation is heading.

If the project works well, more companies could look at autonomous trucks for warehouse-to-warehouse routes. That could change how goods move before they ever reach store shelves or your front door.

It could also raise new questions for workers. Logistics companies may need more people who can monitor, maintain and manage autonomous systems. At the same time, drivers and warehouse workers will want honest answers about how these trucks could affect jobs over time.

For consumers, the biggest issue may be trust. People will want proof that these vehicles can operate safely around regular traffic. They will also want transparency when something goes wrong.

Cab-less electric trucks on Ohio roads may sound alarming at first. But this project shows how quickly autonomous freight is moving into real logistics work. The EASE and Einride deployment still has plenty to prove. Safety, public trust, worker impact and day-to-day reliability will all matter. However, this summer's test could give the trucking industry a clearer look at what comes next. Driverless freight may start with short warehouse routes. Over time, it could reshape how goods move across the country.

Would you feel comfortable sharing the road with a cab-less electric truck if no driver was inside, but a remote operator was watching from miles away? Let us know by writing to us at CyberGuy.com.

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Your health app may be failing you

Wed, 27 May 2026 12:30:52 -0400

Healthcare has moved onto your phone. That sounds convenient until you are staring at a login screen, trying to refill a prescription, book a telehealth visit or figure out why your insurance portal will not load.

For many older adults, this shift has created a new kind of health problem. It is called low digital health literacy, and it can affect much more than your patience.

Digital health literacy means having the knowledge, access and confidence to use online health tools. That includes apps, patient portals, prescription refills, telehealth visits, benefit websites and digital forms.

New research from CVS Health on Medicare-age adults found that many seniors want to use digital health tools. However, they often hit roadblocks that make care harder to manage. Those roadblocks include confusing portals, privacy concerns, outdated devices, spotty internet and hard-to-follow health information.

HOW TO HELP OLDER RELATIVES WITH TECH OVER THE HOLIDAYS

That can lead to missed appointments, delayed care, prescription problems and more stress for people already managing health challenges.

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SCAMMERS EXPLOITED MOM’S FEARS TO STEAL HER ENTIRE LIFE'S SAVINGS

Healthcare companies, insurance plans, pharmacies and doctors' offices now rely heavily on digital tools. You may need an app to check test results. You may need a portal to message your doctor. You may need a website to understand your benefits.

That works well when the tool feels simple. It becomes a problem when the tool creates more confusion than clarity.

The CVS Health research found that digital health literacy challenges appeared across several common areas. Many older adults struggled to navigate health information online. Others worried about whether websites or apps could protect their personal information. Some lacked reliable internet or newer devices. Many simply felt unsure about what to click next.

That uncertainty matters. When someone cannot access a portal, understand a benefit or complete a refill request, digital care becomes a barrier instead of a shortcut.

One of the most important findings is encouraging. Older adults are not rejecting technology across the board. In fact, the research found that 86% of respondents were open to digital health engagement. Many were willing to learn. They just wanted tools that matched their comfort level.

That point challenges a common assumption. The bigger issue is design. Many people want to use digital health tools, but the experience often feels confusing. A person may use a smartphone every day and still struggle with a health portal. Health tasks can feel more stressful than everyday online tasks because the stakes are higher. A wrong click can feel risky. A confusing message can raise anxiety. A failed login can delay something important.

The research points to several pain points that will feel familiar to many older adults.

Many people feel overwhelmed when trying to find health information online. They may not know which portal to use, where to check benefits or how to fix an error message. This gets harder when each doctor, pharmacy or insurer uses a different system. One login handles test results. Another handles prescriptions. A separate website shows insurance coverage. That creates a lot of digital homework.

Simple tasks can fall apart at the login screen. Forgotten passwords, two-factor codes and account lockouts can stop someone from getting the care information they need. Security matters. Still, a login process that feels impossible can push people away from digital care entirely.

Many older adults worry about sharing personal information online. That concern makes sense. Health accounts can contain sensitive details, including medications, diagnoses, insurance information and payment data. Scammers also target older adults with fake medical messages, bogus pharmacy alerts and phishing emails that look official. As a result, some people hesitate even when a real health message arrives.

Digital health tools assume people have reliable internet, updated phones and working software. Many do not. Older devices may run slowly or fail to support newer apps. Limited internet access can make telehealth frustrating. Cost can also stop people from upgrading devices or paying for faster service.

Telehealth became familiar to many people during the pandemic. The research found that many Medicare respondents had previous telehealth experience and saw its convenience. Still, some remained skeptical. The biggest concern was whether telehealth could actually address their health problem.

That hesitation makes sense. A video visit may work well for a follow-up question, medication discussion or minor issue. It may feel wrong for a new symptom, pain that needs an exam or anything that feels urgent. The takeaway is simple. Telehealth works best when patients understand when to use it and when to ask for in-person care.

GOOGLE'S AI UNLEASHES POWERFUL SCAM-BUSTING FEATURES FOR ANDROID

AI is starting to appear in healthcare tools. It may help explain benefits, answer basic questions and guide people through online tasks. Used well, AI could reduce frustration. It could translate confusing health language into plain English. It could help someone find the right next step faster.

However, AI also creates a new challenge. People need to know when they are dealing with AI, what the tool can do and when they should ask for a real person. That human backup is important. For healthcare, trust often depends on knowing help is available when something feels confusing, sensitive or serious.

If you have ever felt stuck inside a health app, you are not alone. Digital health tools can help you manage care, but only when you know how to use them safely. Here are the key things to know.

Keep a secure list of your main health websites and apps. Include your doctor portal, pharmacy account, insurance account and telehealth platform. A password manager can make this much easier. It can store strong passwords, fill them in for you and reduce the chance that you type your information into a fake site. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

On iPhone running: Go to Settings > General > AutoFill & Passwords. Turn on AutoFill Passwords and Passkeys. Then choose the password app you want to use. Apple says Password AutoFill can fill saved passwords and passkeys from the Passwords app or supported password apps.

On a Samsung phone: Settings may vary depending on your Android phone’s manufacturer

Go to Settings > Security and privacy > More security settings > Passwords, passkeys and autofill > Preferred service. Choose Samsung Pass, Google or your preferred password manager. If you do not see that path, open Settings and use the search bar at the top to search Preferred service.

If you get a text or email about your health account, avoid clicking the link. Open the official app from your phone's home screen. You can also type the website into your browser yourself. This one habit can help you avoid many phishing scams. If a message says your account has a problem, do not use the link in that message. Go directly to the health app, pharmacy app, doctor portal or insurance website.

You should not have to guess your way through healthcare. If a portal confuses you, call the provider, pharmacy or insurance plan directly using the number on your card or the official website. Ask them to walk you through the task slowly. You can also ask whether they offer in-person help, phone support or printed instructions.

Telehealth can work well for follow-ups, prescription questions, some mental health appointments and simple care needs. For new symptoms, severe pain, breathing trouble or anything that feels urgent, ask whether you need in-person care. When in doubt, call a medical professional.

Health apps may ask for access to your location, camera, microphone, photos or notifications. Some permissions make sense. Others may not be necessary.

On iPhone: Go to Settings > Privacy & Security. Tap the item you want to check, such as Location Services, Camera, Microphone or Photos. Tap the health app you want to review. Choose the safest option that still lets the app work. Apple says this area lets you review which apps can access features such as the camera, microphone and location.

To check notifications on iPhone, go to Settings > Apps > [name of health app] > Notifications. Turn Allow Notifications on or off.

On a Samsung: Settings may vary depending on your Android phone’s manufacturer Go to Settings > Apps > tap the three dots in the upper-right corner > Permission manager. Tap a permission, such as Location, Camera or Microphone. Tap the health app you want to review. Choose Allow only while using the app, Ask every time or Don't allow, depending on what you want the app to access.

To check notifications on Samsung, go to Settings > Apps > [name of health app] > Notifications. Turn notifications on or off.

Updates can fix bugs and close security holes. They can also make apps work better with your doctor, pharmacy or insurance portal.

On iPhone: Go to Settings > General > Software Update. Wait for the screen to check for updates. If an update appears, tap Download and Install and follow the instructions.

To update apps on iPhone, open the App Store. Tap your profile picture in the top-right corner. Scroll down to App Updates. Tap Update next to the health app or tap Update All.

On a Samsung phone: Settings may vary depending on your Android phone’s manufacturer Go to Settings > Software update > Download and install. If an update appears, tap Install now and follow the instructions.

To update apps on Samsung, open the Google Play Store. Tap your profile picture in the top-right corner. Tap Manage apps & device. Tap Updates available. Tap Update next to the health app or tap Update all.

For Samsung apps, open the Galaxy Store app. Tap Menu in the bottom-right corner. Tap Updates. Tap Update all to update everything, or tap the update icon next to one app to update it by itself.

Strong antivirus software can help protect you from scam links, fake websites, malicious downloads and other online threats. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. This matters because health accounts can contain personal details, insurance information and prescription data. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

Be careful with messages that create panic. Scammers may say your benefits will stop, your prescription has been canceled, or your account has been locked. Look for spelling errors, strange links, urgent demands and requests for payment. Real health organizations should never pressure you to share passwords or one-time codes. If you are unsure, stop and call the company using a phone number from your card, bill or official website.

Many older adults want support, not someone taking over the whole process. If you help a parent, spouse or friend, sit beside them and let them do the clicking when possible. Explain what each step means. Help them save official websites as bookmarks so they can return safely later. Also, slow down. Healthcare already feels stressful. Technology can make that stress worse when someone feels embarrassed or rushed. A little calm help can build confidence over time.

1.7 BILLION PASSWORDS LEAKED ON DARK WEB AND WHY YOURS IS AT RISK

Digital health tools are now part of everyday care. They can save time and make routine tasks easier. Yet they can also leave people behind when the design feels confusing, or the support disappears too quickly. The best health technology should make people feel more in control. That means simple logins, clear instructions and an easy way to reach a real person when something goes wrong. For older adults and the families who love them, digital health literacy has become a practical safety skill. It can affect whether people book appointments, refill medications and feel safe using online care.

When your healthcare moves onto a screen, who should be responsible for making sure you can actually use it? Let us know by writing to us at CyberGuy.com.

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Are bank text codes enough to protect you?

Wed, 27 May 2026 08:45:47 -0400

Bank security can feel confusing because every account seems to handle it differently. One bank sends a text. Another sends an email. Another asks you to approve a login inside its app. So when someone says, "Use stronger two-factor authentication," it is fair to wonder what that actually means.

Kyra from West Plains, Missouri, reached out to us asking:

Kyra, this is a great question because a lot of people are in the same boat. They see a code pop up and assume they are fully protected. The truth is a little more complicated. Text or email codes are better than having only a password.

Text and email codes, however, are not always the strongest options. Scammers have found ways to steal codes, trick people into sharing them or take control of a phone number through a SIM swap scam. Once scammers control your number, they may receive the text codes needed to get into accounts that use SMS-based multi-factor authentication.

TOP MULTI-FACTOR AUTHENTICATION APPS TO PROTECT YOUR ACCOUNTS

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Two-factor authentication, also called 2FA or multi-factor authentication, adds another step when you log in. Instead of relying only on your password, the account asks for something else to prove it is really you.

That "something else" might be a code sent by text, a code from an authenticator app, a security key or a prompt inside your bank's mobile app. Two-factor authentication is one of the best ways to protect your accounts because it adds a second layer beyond your password.

So, Kyra, if your bank already sends you a code, that is a good sign. It means some form of extra protection is turned on. But the next question is whether your bank offers a stronger option.

SIM SWAP SCAM DRAINED FLORIDA WOMAN'S BANK ACCOUNT IN MINUTES

Text message codes are popular because they are easy to use. Most people know how to read a text and type in a code. That convenience comes with risk.

A SIM swap scam happens when a criminal tricks your phone carrier into moving your phone number to a device they control. Once that happens, your calls and texts may go to the scammer instead of you. The American Bankers Association warns that scammers may try to intercept two-factor authentication codes so they can access financial accounts.

Scammers can also call, text or email while pretending to be your bank. They may say there is fraud on your account and ask you to read back a code. That code may actually be the key they need to log in. Scammers often try to trick people into sharing verification codes because they need both the password and the code to break into an account.

BEWARE FAKE CREDIT CARD ACCOUNT RESTRICTION SCAMS

That is why the safest rule is simple: Never share a bank security code with anyone who contacts you. A real bank should not call and ask you to read back a login code.

When your bank supports it, an authenticator app is usually a stronger choice than text messages. Apps such as Google Authenticator, Microsoft Authenticator, Authy and Duo Mobile generate a changing six-digit code on your phone.

The big advantage is that the code is created inside the app. It usually works even when you do not have cell service. It also does not depend on your phone number, which helps reduce the risk from SIM swap scams.

That said, authenticator apps are not magic. If you type a code into a fake banking website, a scammer may still capture it. One-time password authentication isn’t phishing-resistant. Still, authenticator apps remove some of the biggest weaknesses tied to text-message codes.

NEW PHISHING ATTACK USES REAL-TIME INTERCEPTION TO BYPASS 2FA

Some banks and financial services give you stronger ways to prove it is really you when you log in. Two of the strongest options are hardware security keys and passkeys.

A hardware security key is a small physical device, often shaped like a USB stick, that you plug into your computer or tap against your phone to approve a login.

A passkey lets you sign in using your device, such as your phone or computer, often with Face ID, Touch ID, a fingerprint or a screen lock.

These options are harder for scammers to steal because they are designed to work only with the real website or app. That means a fake banking website usually cannot trick them the same way it can trick someone into typing in a text code.

For most people, the safest order is simple: use a security key or passkey if your bank supports it. If not, use an authenticator app. If text codes are the only option, keep them turned on because they are still better than using only a password.

You may not need to visit a branch. In most cases, you can check this from your bank's official website or app.

Start from a computer if you can. Go directly to your bank's official website by typing the web address yourself. Do not click a link from a text or email, even if it looks real.

Then look for a section with a name like:

Once you are there, look for an option called Authenticator app. Some banks may use different wording, such as authentication app, one-time passcode app, TOTP, security app or third-party authenticator. If you see that option, follow the setup steps. Your bank will usually show a QR code on your computer screen. Open your authenticator app on your phone, tap Add account or the + button, then scan the QR code. The app will generate a six-digit code. Enter that code on your bank's website to confirm setup.

This part matters more than people realize. If your bank gives you backup codes, save them right away. Print them and store them somewhere safe, or place them in a secure password manager. These codes can help you get back into your account if your phone gets lost, damaged or replaced.

Also, make sure your bank has your current email address and phone number on file. If your recovery information is old, getting back into your account can become much harder.

If you share access with a spouse or trusted family member, ask your bank how additional users should set up their own secure login. Avoid sharing one password or one authenticator code when the bank offers separate user access.

Some banks may not offer a third-party authenticator app, but may let you approve logins inside the bank's own mobile app. That can be stronger than a text message because the approval happens inside the banking app rather than through your phone number.

AMERICA'S MOST-USED PASSWORD IN 2025 REVEALED

If yours only offers text-message codes, do not turn them off. Text codes are still better than no second layer at all. However, you should ask your bank whether it supports a stronger option. You can call the number on the back of your debit or credit card, use secure messaging inside the bank's app or visit a branch.

Ask this: "Do you support authenticator apps, passkeys, hardware security keys or app-based login approval for online banking?"

If the answer is no, keep text codes turned on. Then strengthen the parts you can control. Use a strong and unique bank password, and store it in a trusted password manager so you do not have to remember it or reuse it anywhere else. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.

In addition, ask your mobile carrier to add a port-out PIN, number transfer lock or account security PIN to help reduce SIM swap risk. Also, turn on account alerts for transfers, password changes and new device logins.

HOW SIM SWAPPING LED TO A $1.8M CYBER FRAUD CASE

Yes, but she probably does not need to walk into a branch unless she prefers in-person help. Kyra should first log in to her bank's official website or app and check the security settings. If she sees an authenticator app, passkey, security key or app-based approval option, she should consider using it. If she only sees text or email codes, she should keep them turned on and contact the bank to ask whether stronger login options are available.

She should also make sure her bank password is strong and unique, protect her email account with strong two-factor authentication and confirm that her account alerts are turned on.

WORLD PASSWORD DAY: CHECK IF YOUR PASSWORDS ARE SAFE

Kyra's question gets to the heart of account security. Seeing a code arrive by text or email can feel reassuring. And yes, it is better than relying on a password alone. However, bank accounts deserve the strongest protection your bank offers. If you can move from text codes to an authenticator app, that is a smart upgrade. If your bank supports a passkey or security key, even better. And no matter which method you use, never give a security code to someone who calls, texts or emails you out of the blue.

Have you checked whether your bank still relies on text codes, and would you switch banks if yours refused to offer stronger login protection? Let us know by writing to us at CyberGuy.com.

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Are Apple devices spying? What your iPhone tracks

Tue, 26 May 2026 13:30:32 -0400

It starts with a small moment that feels a little too coincidental. You say something out loud, then an ad shows up that feels way too specific.

Bill recently reached out to us asking if the Apple devices in his home are actually spying on him.

It is a fair concern. The short answer is no, your Apple devices are not secretly recording everything you say. But they are listening in specific ways and collecting some data. Once you understand how it works, you can decide what to change. If you have an Android, here are the privacy settings you should review.

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To understand what is really going on, it helps to break down how your devices listen, what data gets collected and where the bigger risks live.

If you use Siri on your iPhone or other Apple devices, your device is always listening locally for the wake phrase. It isn't recording full conversations. When it hears the trigger, it starts processing your request.

MUST-DO PRIVACY SETTINGS ON YOUR IPHONE IN IOS 18.1

Siri may send that request to Apple's servers when needed, although much of the processing now happens directly on your device. Even so, accidental activations happen. That can lead to short snippets of audio being processed when you did not intend it.

Apple markets itself as privacy-focused, especially compared to Google and Meta Platforms. That is generally true, but Apple still gathers certain types of data, depending on your settings, including:

5 TECH TERMS THAT SHAPE YOUR ONLINE PRIVACY

Apple says much of this is anonymized; simply put, that means it isn't directly tied to your name or identity, but it still exists.

Here is where things get more important.

Most privacy exposure does not come from Apple itself. It comes from the apps you install.

Many apps request access to:

If you approve those permissions, apps can collect more data than you expect. Some of that data can be shared with advertisers or third parties.

IS THAT IPHONE APP SPYING? APPLE’S APP PRIVACY REPORT REVEALS ALL

You have probably had this experience. You mention something out loud, then an ad appears later. That usually has nothing to do with your microphone.

Instead, it is driven by:

All of that creates a detailed profile of your interests. The ads feel personal because they are based on your behavior, not your conversations.

If you want more control over your privacy, a few simple changes can make a big difference.

IS YOUR PHONE LISTENING TO EVERYTHING YOU SAY? IT’S COMPLICATED

Some apps use Bluetooth to track nearby devices or location patterns.

Apps can access your entire photo library, including metadata like location.

Turn it on to see which apps access your data and when

Some of these run quietly in the background. You can turn several off without affecting how your iPhone works day to day.

Turn these OFF (for more privacy, minimal impact)

Optional depending on your usage:

Leave these ON (core features & accuracy)

Leave ON (unless you have a specific reason)

What those arrows mean (from your screen)

You don't need to flip everything off. Focus on ads, analytics, suggestions and tracking features. Those give you the biggest privacy win without breaking anything.

Even with strong settings, your data can still circulate through data brokers or exposed databases. Using an identity protection service can help monitor your personal data, alert you to suspicious activity and add financial safeguards if something goes wrong. See my tips and best picks on best identity theft protection at CyberGuy.com.

Apple devices are not secretly recording your conversations all day. Still, they do listen for Siri and collect certain types of data. The bigger concern comes from the apps you install and the broader tracking ecosystem that follows you across the internet. The good news is you have more control than you might think. A few minutes in your settings can significantly reduce what your devices share.

If your devices already know so much based on your behavior alone, how much privacy are you willing to trade for convenience going forward? Let us know by writing to us at CyberGuy.com.

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FTC reveals where spam calls hit hardest

Tue, 26 May 2026 09:57:29 -0400

Your phone lights up. The number looks local. You answer because maybe it is the doctor, the school, a delivery driver or someone you actually need to hear from. Then comes the pause.

That tiny silence before a recorded voice kicks in has become one of the most annoying sounds. Spam calls have turned the phone in your pocket into a daily guessing game. Is this real? Is this urgent? Or is someone trying to trick me?

In its latest report, the Federal Trade Commission says consumers filed more than 2.6 million Do Not Call complaints. Robocalls made up most of the complaints tied to Do Not Call violations.

So, where are these calls hitting hardest, what kinds of calls are people reporting most and what can you do before the next unknown number shows up on your screen?

FBI WARNS OF DANGEROUS NEW ‘SMISHING' SCAM TARGETING YOUR PHONE

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The FTC's 2025 National Do Not Call Registry Data Book tracks complaints about unwanted telemarketing calls. It also breaks down whether those calls came from live callers or robocalls. The most reported topics included debt reduction, imposter scams and medical and prescription calls. That mix says a lot. Scammers and aggressive telemarketers often reach people when money, health, bills or personal information are involved. Those are the moments when people feel rushed or unsure. They are also the moments when one bad call can do real damage.

RECEIVING UNEXPECTED INTERNATIONAL CALLS? WHAT YOU NEED TO KNOW

Arizona had the highest complaint rate in the country in the FTC's latest 2025 report, with 1,028 Do Not Call complaints per 100,000 people. Tennessee followed with 1,017 complaints per 100,000 people.

Nevada, Illinois and Florida rounded out the top five states for complaints per 100,000 people.

That ranking shows where unwanted calls hit hardest once population is factored in. Still, spam calls can hit anyone with a phone.

HOW SCAMMERS TARGET YOU EVEN WITHOUT SOCIAL MEDIA

A robocall uses a recorded or automated voice message. Some robocalls are legal. A school alert, pharmacy reminder or flight update may use automated calling without trying to sell you anything. Sales robocalls are different.

The FTC says a robocall trying to sell you something is illegal unless the company got written permission from you first. The company also has to be clear that it is asking to call you with robocalls. It cannot force you to accept those calls just to buy a product or use a service.

Yet illegal robocalls keep coming because the math works for scammers. Calling technology is cheap. Scammers can send huge numbers of calls quickly. They can also spoof caller ID, which makes a call look like it came from a local number or a familiar organization.

FAKE PAYPAL EMAIL LET HACKERS ACCESS COMPUTER AND BANK ACCOUNT

That is why a nearby area code can be so misleading. The call may look local, but the person behind it could be anywhere.

The National Do Not Call Registry can reduce unwanted sales calls from legitimate companies that follow the law. It lets consumers add their phone numbers and opt out of most legal telemarketing calls. But scammers are not worried about following the rules.

That does not make the Registry useless. It can help you spot suspicious calls faster. If you are on the Registry and still get a sales call that violates the rules, treat that call with extra caution. The FTC says the Registry had about 258.5 million active registrations as of Sept. 30, 2025.

SSA IMPERSONATION SCAMS ARE GETTING MORE PERSONAL

Spam calls often rely on pressure. The caller wants you to act before you think.

Be careful if a caller says you owe money and must pay right away. Watch out for anyone who asks for gift cards, cryptocurrency, wire transfers or payment apps.

Also, be skeptical of callers who claim to be from Medicare, Social Security, your bank, a utility company or law enforcement. Scammers use familiar names because they know people pay attention.

SOCIAL SECURITY ADMINISTRATION PHISHING SCAM TARGETS RETIREES

If someone calls unexpectedly and asks for personal information, hang up. Then contact the company or agency using a number from its official website, your statement or the back of your card.

Spam calls are easier to handle when you slow everything down. These steps can help you avoid the trap before a scammer gets you talking.

If the call matters, the person can leave a message. Scammers often hang up when they hit voicemail. This simple habit can keep you out of fake emergencies, fake debt offers and fake account warnings.

A robocall may say, "Press 2 to be removed." That sounds helpful, but it can backfire. The FTC says pressing a number to speak to someone or remove yourself from a list will probably lead to more robocalls. Hang up instead.

Most major wireless carriers offer spam detection or call blocking tools. Check your carrier's app or account settings. These tools will not catch every call. Still, they can reduce the number of obvious junk calls that reach your phone.

GOOGLE'S AI UNLEASHES POWERFUL SCAM-BUSTING FEATURES FOR ANDROID

On iPhone, go to Settings > Apps > Phone > Screen Unknown Callers. From there, you can choose Never, Ask Reason for Calling or Silence. Choose Silence if you want unknown callers sent to voicemail. You can also go to Settings > Apps > Phone > Call Filtering and turn on available spam filtering options if your carrier supports them.

On Samsung, open the Phone app > three dots > Settings > Caller ID and spam protection. Turn it on, then enable Block spam and scam calls. You can choose the level of blocking that works best for you. You can also go to Phone app > three dots > Settings > Block numbers and turn on Block calls from unknown numbers. Settings may vary depending on your Android phone’s manufacturer

Your phone number, home address, relatives, age and other personal details may already be listed on data broker and people-search sites. Scammers can use that information to make a call sound more personal.

HOW SCAMMERS BUILD A PROFILE ON YOU USING DATA BROKERS

A data removal service can help remove your information from many of these sites and keep checking when it comes back. You can also do this manually, but it takes time because each site has its own opt-out process.

This will not stop every spam call. However, it can reduce how much personal information scammers can find about you online.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Add your personal phone number to DoNotCall.gov. It is free, and it can help reduce legal telemarketing calls from companies that follow the rules.

The Registry will not stop every scam call. However, it can make illegal or suspicious calls easier to recognize.

Report unwanted telemarketing calls at DoNotCall.gov. The FTC asks consumers to report the number that received the call, the number shown on caller ID and the date and time, if possible.

Even if the number looks fake, report it. The FTC analyzes complaint data and calling patterns to help identify illegal callers. It also shares reported numbers with partners working on call blocking and labeling tools.

After you report the call, block the number on your phone. Scammers may spoof new numbers, but blocking still helps cut down on repeat calls from the same source.

Do not confirm your Social Security number, Medicare number, bank details, password, one-time code or home address during an unexpected call. If the caller claims to represent a real company, hang up. Then contact that company using a verified number.

Spam calls have become one of those everyday annoyances that can turn serious fast. One minute, you think you are answering a local call. The next, someone may be trying to scare you into paying a fake bill, sharing personal information or pressing a button that leads to even more calls. The FTC's latest data shows complaints are rising again, and robocalls remain a major part of the problem. Arizona, Tennessee, Nevada, Illinois and Florida saw the highest complaint rates once population was factored in. The best move is to slow everything down. Let unknown numbers go to voicemail. Do not press buttons during robocalls. Turn on your carrier's spam tools and use your phone's built-in call protections. If an illegal call gets through, report it. The big takeaway: caller ID no longer deserves blind trust. A number can look local, familiar or official and still be fake.

How many times have you answered a call because the number looked familiar, only to realize you may have just helped a scammer know your line is active? Let us know by writing to us at CyberGuy.com.

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Why scammers target veterans and how to fight back

Mon, 25 May 2026 14:53:04 -0400

This Memorial Day, while the rest of the country pauses to honor the fallen, scammers are doing something else entirely. They're running searches.

They're pulling military records. Cross-referencing VA enrollment data. Mapping disability ratings. And building detailed profiles on the men and women who served this country, then using that information to steal from them.

It's not a side hustle. It's an industry. And veterans, because of the very nature of their service, are uniquely exposed to it. Here's exactly what's happening and what you can do to stop it.

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META MEDICARE SCAM ADS TARGETING SENIORS FACE SCRUTINY

Most people don't realize how much information military service generates and how much of it is semi-public.

When you serve, your records include:

Much of this sits in federal databases, discharge paperwork, and public-facing records that data brokers have learned to scrape, package, and resell. The result: before a scammer ever picks up the phone, they already know more about a veteran than most of the veteran's neighbors do.

If you've served in the U.S. military, you have a DD-214. It's your Certificate of Release or Discharge from Active Duty, and it contains nearly everything a fraudster could want.

Full name. Social Security number (on older forms). Dates of service. Character of discharge. Job specialty codes. Awards and decorations. Last duty station.

The DD-214 is required for veterans' benefits, employment, and housing applications. That means millions of veterans have submitted it to dozens of agencies, employers, and financial institutions over the years.

It also means copies of it can be sitting in more databases than most veterans ever imagined. Data brokers don't need to hack anything. They pull from public records requests, digitized government filings, and third-party aggregators. Once your DD-214 data is in the broker ecosystem, it gets bought, sold, and refreshed, appearing on people-search sites you've never heard of. And scammers buy it for a few dollars.

The numbers are devastating. According to the Federal Trade Commission's 2024 Consumer Sentinel Network Data Book, military consumers, including veterans, service members and their families, reported $584 million in fraud losses in 2024. That is up nearly 25% from the year before. Veterans and retirees reported the largest share of those losses, at $419 million. The median fraud loss for veterans was $700, which was higher than the $497 median across all FTC complaints.

AARP's 2025 research adds another troubling layer. It found that 27% of veterans, or more than 5 million people, have lost money to fraud. It also found that 39% of veterans have received solicitations from someone claiming to be from the VA or another government agency, and 28% believe their veteran status made them a target.

The VA has also warned that scammers are increasingly targeting veterans because of their government benefits and personal information. These scams often include government impostors, direct deposit fraud, phishing, identity theft, payment redirection and social media scams.

The takeaway is clear: this problem is getting worse, not better. Veterans are not being targeted randomly. Scammers know many have benefits, official records and a long-standing trust relationship with the VA. That makes a fake VA call or benefits message feel more believable, especially when the scammer already has pieces of personal information.

Here's what the process actually looks like from a scammer's perspective.

It starts exactly where it starts with any target. They type your name into Spokeo, BeenVerified, Whitepages, or any of dozens of similar sites.

Within seconds, they see your age, home address, phone numbers, and the names of your relatives. For veterans, some profiles also surface military affiliation pulled from public records, LinkedIn, local news coverage of VA events, or obituaries.

That confirms you're the right person. That's the seed.

VA benefit enrollment information isn't entirely private. Mailing addresses tied to VA correspondence, enrollment in VA healthcare, and participation in VA community programs generate public footprints.

Data brokers specifically package "military consumer" and "veterans" audience segments and sell them to marketers and, as federal prosecutors have proven, sometimes directly to fraudsters.

A scammer who buys one of these lists knows they're calling a veteran. They know roughly what branch. In some cases, they know the disability rating category.

Data broker profiles don't stop at you. They include your spouse, your adult children, and your elderly parents.

For veterans, this matters enormously. Many older veterans live alone. Their spouses may be named beneficiaries on pension and survivor benefit plans. A scammer mapping your profile is also identifying your most vulnerable family members and their contact information.

This is where veteran scams get more personal. Scammers often build their pitch around military benefits.

A veteran with VA disability enrollment may get a fake "benefits upgrade" call. An older veteran with pension income may be targeted by a pension-poaching scheme. A recently discharged veteran may get targeted with a fake GI Bill or education offer.

That is what makes these scams so dangerous. The caller may already know enough to sound official. They do not guess. They target.

Here are the scams hitting veterans hardest right now, and the red flags that should make you pause before sharing personal or financial information.

This is one of the most common scams targeting veterans.

A caller claims to be from the Department of Veterans Affairs. They may say your benefits are being reviewed, upgraded or suspended. Then they ask you to "verify" your information.

They may ask for your Social Security number, bank account details or date of birth. In many cases, they already have some of that information. They just need you to confirm the rest.

The VA does not call veterans out of the blue to ask for personal information. If you receive this kind of call, hang up. Then call the VA directly.

The DOJ charged a nationwide fraud ring that used VA impersonation calls to steal more than $7.6 million from veterans across 20 states. Prosecutors said the ring used purchased data lists to find targets. They also used scripts designed to sound like official government outreach.

TURNING 65? MONTH-BY-MONTH PLAN TO PROTECT YOURSELF

This one is slower and more sophisticated, plus it costs veterans far more.

A "financial advisor" or "veterans benefits consultant" contacts you (often through mail or a community event) and offers to help you maximize your VA pension or Aid and Attendance benefits. They charge upfront fees, sometimes $5,000 to $20,000, for "restructuring" your assets to qualify for benefits you may already be entitled to for free.

In many cases, the restructuring involves transferring assets in ways that trigger Medicaid penalties or leave veterans financially stranded.

The VA explicitly prohibits charging fees to help veterans file claims. Anyone who charges you for this service is, at a minimum, violating federal law and often committing outright fraud.

Veterans leaving the military can become prime targets for fraudulent schools. These schools may promise fast training, job placement or help using GI Bill benefits.

A May 2025 report from Veterans Education Success showed how serious the problem can get. In Texas, the Retail Ready Career Center defrauded the VA of $72 million in GI Bill funds. Its CEO was sentenced to nearly 20 years in prison.

In Georgia, House of Prayer Bible College ran a $22 million fraud scheme against the VA for 11 years. Investigators said the school kept operating even after internal reports raised serious concerns.

In both cases, VA oversight failures allowed the fraud to continue for years. The lesson is simple. Predatory schools actively target veterans, and the safety nets have real holes.

If someone offers to help you "maximize" your GI Bill benefits for a fee, walk away. Then contact the VA directly before sharing any personal information.

A caller tells you the VA has approved you for a new grant, a cost-of-living adjustment, or a benefit you haven't been receiving. To release the funds, they need your bank account information to "direct deposit" the payment.

There is no unclaimed VA grant that requires you to provide banking information to a caller. This is a bank account takeover scam dressed in patriotic language.

I know what you are thinking, "But I never signed up for any data broker sites." You didn't have to. Military records are public records. Property filings are public records. Court documents are public records. Your address on a VA mailing list can be pulled from localized government databases. Your social media profiles, even those you haven't updated in years, are constantly indexed and scraped.

And the VA, like most government agencies, shares data with contractor systems that have their own security vulnerabilities. Once your information enters the data broker ecosystem, it gets bought and sold dozens of times legally. It appears on people-search sites, marketing lists, and "military consumer" segments sold directly to telemarketers and, as we've seen in federal prosecutions, to fraudsters. The only way to fight this is to actively remove your information.

You cannot stop every scammer from trying, but you can make it much harder for them to use your personal information against you.

Go to Spokeo.com, BeenVerified.com, Whitepages.com or even Google and type your name. See exactly what a scammer sees before they call. Pay attention to whether your address, relatives' names, and phone numbers are listed. That's your starting point.

Every major data broker is legally required to honor removal requests. The problem is that there are hundreds of them. Each one has its own opt-out process, and many re-list your information over time.

You can remove your information manually by visiting each data broker's opt-out page. Start with the big people-search sites, then check again every few months to see whether your name, address, phone number or relatives have reappeared.

You can also use a reputable data removal service to handle the process for you. These services send removal requests to data brokers on your behalf and keep monitoring for reappearing listings.

That ongoing protection matters for families, too. The scam that starts with a search of your name can quickly turn into a call to an elderly parent or a text to an adult child. Protecting yourself helps, but protecting your household gives scammers fewer ways in.

You can also run a free exposure scan online to see where your personal information appears. Results often show whether your address, phone number, relatives or other details are already circulating on people-search sites.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

The VA does not call you out of the blue to confirm your information, upgrade your benefits, or release a grant. If you get this call, hang up and call the VA directly at 1-800-827-1000.

If your bank still uses "mother's maiden name," "city of birth," or "branch of military service" as verification questions, those answers are probably on a data broker site right now. Switch to nonsense answers only you'd know and store them in a password manager.

Tell your family members that if anyone claims to be you in an emergency, you have a word that proves it. Scammers use panic to bypass critical thinking. A simple code word breaks that spell.

Report VA impersonation to the VA OIG at 1-800-488-8244. Report pension scams and fake benefits calls to the FTC at ReportFraud.ftc.gov. Your report helps investigators build cases against active fraud rings.

YOUR 401(K) IS THE NEW IDENTITY THEFT TARGET

The people who served this country deserve better than to spend their retirement watching out for criminals. Military discharge records, VA enrollment details and disability information can expose veterans in ways many families never realize. Scammers use that data to sound believable. They impersonate the VA, push fake benefit upgrades and run pension-poaching schemes that can drain savings fast. The VA will not call out of the blue to ask for personal information or banking details. If a call feels urgent, threatening or too good to be true, hang up. Then contact the VA directly. Removing your information from data broker sites can help reduce your exposure. However, it needs ongoing attention because personal details often reappear. That protection can matter even more for elderly relatives, spouses and family members who scammers may contact next. You served. You held up your end. Make sure the data economy does not turn that service into an opening for fraud. Search your name today. See what is out there. Then take steps to remove it. This Memorial Day, one of the best ways to honor veterans is to help make it harder for scammers to target them.

Should the VA, data brokers and lawmakers be doing more to keep veterans from becoming easy targets for scammers? Let us know by writing to us at Cyberguy.com.

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LaGuardia Airport AI hologram answers traveler questions

Mon, 25 May 2026 14:51:11 -0400

Airports can feel like a maze when you are rushing to a gate, hunting for baggage claim or trying to find a lounge before boarding. Now, LaGuardia Airport's Terminal B wants to make that all feel a little less stressful with a life-sized AI hologram named Bridget.

Bridget can hold a real conversation with you. She can answer questions about gates, shops, baggage claim and VIP lounges. She can also give you step-by-step directions using real-time terminal maps.

That could be a welcome change if you have ever wandered through an airport looking for what you need. The bigger question is whether you would actually want help from a hologram when a real person may be just a few steps away.

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AI LAYOFFS MAY BE BACKFIRING ON COMPANIES

Bridget is a hyper-realistic AI hologram now located near the Terminal B Food Hall at LaGuardia Airport in New York. The technology comes from a collaboration between Proto, the hologram hardware company, and Holomedia's AI Concierge Wayfinder platform.

Together, the system lets travelers ask natural questions instead of searching through signs or tapping through an app.

Right now, Bridget speaks English and Spanish. More languages are expected later. The kiosk also includes on-screen subtitles, high-contrast displays and a physical interface positioned for wheelchair accessibility. LaGuardia Gateway Partners, which manages Terminal B, says more units are planned across both concourses.

LaGuardia Gateway Partners frames Bridget as extra help for travelers rather than a replacement for human workers. The idea is to support the guest experience team during busy periods, especially when staff members are already helping other passengers.

"At Terminal B, our North Star has always been to provide an exceptional guest experience through a unique blend of innovation and world-class hospitality," said Suzette Noble, Chief Executive Officer of LaGuardia Gateway Partners. "The introduction of the interactive AI hologram aligns perfectly with this vision, allowing us to leverage next-generation technology to meet the evolving needs of our travelers. By providing an additional layer of intelligent, multilingual support, we are ensuring that every guest who passes through our terminal enjoys a seamless and stress-free journey."

So, in other words, you can just walk up, ask where to go and get directions without digging through your phone.

Bridget can answer common airport questions that usually send travelers searching for a sign, app or employee. Travelers can ask for directions to gates, shops, lounges and baggage claim. The system can also provide live mapping and step-by-step guidance around the terminal.

In a company-provided video, Bridget guides a traveler to Gate 19 with turn-by-turn directions and then offers a QR code so the traveler can take the directions with them.

That could help during peak travel days, when lines get longer and airport workers have less time to answer the same questions over and over.

David Nussbaum, founder of Proto Hologram, says the technology extends human support rather than replacing it.

"Communication with humans will always be the best way to help travelers find their way, and for the first time in any airport, AI-powered interactive hologram avatars extend the reach of the human guest experience ambassadors," said Nussbaum. "Proto Hologram and Holomedia's digital helpers can guide and advise travelers in ways that feel natural and intuitive."

META AI LAUNCHES PRIVATE INCOGNITO CHAT

LaGuardia isn’t the only airport experimenting with AI holograms. Miami International Airport announced its own AI-powered holographic assistants about three weeks earlier. Miami's system includes four conversational AI holograms developed with Hypervsn, Satisfi Labs and Mappedin.

Miami's setup has been described as supporting 40 languages. It also connects with the airport's website chatbot and WhatsApp assistant. That means you could start a question before you arrive and continue getting help once you are at the airport. Miami's approach shows how other airports are also testing AI tools to help passengers move through terminals with less confusion.

That depends on how airports use them. A well-placed hologram that answers simple questions could make travel smoother. A confusing AI kiosk that gives vague answers could become one more thing travelers ignore. The best version of this technology helps people quickly and then gets out of the way. It should support airport staff, not replace the human help travelers still need when flights change, bags go missing, or plans fall apart.

Glenn E. Smith, Spatial Computing XP Architect at Holomedia, says airports are looking for technology that improves operations while creating more personalized journeys.

"As passenger expectations evolve, airports are increasingly seeking technologies that not only improve operational efficiency, but also create memorable, frictionless, and personalized journeys," said Smith.

That is a pretty big promise. However, travelers will judge it by a much simpler standard: Did it answer my question and help me get where I needed to go?

For travelers, this could be helpful if the technology works well. Anyone who has walked the wrong way through an airport knows how stressful that can feel. A conversational kiosk could make it easier to find a gate, locate baggage claim or get to a lounge without hunting through signs. It may also help travelers who prefer spoken directions or need accessibility features like captions and a lower physical interface.

Still, AI airport assistants need to earn trust. Travelers will want clear answers, accurate directions and easy access to a real person when the technology gets confused.

There is also the privacy question. Bridget appears focused on wayfinding and guest service. But airports are also testing AI tools that connect with biometrics, mobile apps and passenger data. That broader shift deserves close attention.

AI DATA CENTERS MAY SOON RIDE OCEAN WAVES

Bridget gives LaGuardia's Terminal B a new way to help you find your way through a busy airport. If it works well, it could answer the simple questions that often create the most stress, like where to find your gate, your bags or the nearest lounge. Still, this story is bigger than one hologram in New York. Miami and other airports are also testing AI tools that could change how you get help before and during a trip. Some tools may look like friendly digital people. Others may live inside apps, websites or airport systems you never see. The real test is whether this technology makes travel feel easier. Because when you are late for a flight or trying to find your bag, you probably care less about how impressive it looks and more about whether it actually helps.

Would you rather get airport help from a human worker, a life-sized AI hologram or a smart system running quietly in the background? Let us know by writing to us at Cyberguy.com

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